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Information Technology Services

Getting Started

Account User Name and Password (MackApps.merrimack.edu)
All students (day or evening) who are enrolled in at least ONE course are automatically given a computer user account. This account is yours for as long as you are enrolled at Merrimack College. This account gives you access to the college’s network, including EmailBlackboard and the MyMACK system. Accounts are created the first business day after student/faculty/staff information is entered into the Administration database.

Blackboard Learn  (blackboard.merrimack.edu) is MC’s Learning Management System for online and distance learning. Students are automatically enrolled two weeks prior to the start of each semester. For more information see Blackboard help.    

Internet Access in the Dorms
All residence hall rooms have wired network jacks.  Wireless access is available in campus buildings and most outdoor areas.  Students should use the network (SSID) named MCStudent.  Help for connecting and the password is available at the Help Desk and on MyMack Handouts. When possible, students should use a wired connection for enhanced speed and security. 

General Purpose Computer Lab
The ITC lab located on the 2nd floor of the McQuade Library is available for students anytime during regular hours of operation. The lab contains 36 windows computers, a color printer, a black/white printer and a scanner. 

Other Computer Labs
Many departments have course specific labs that are available for their students to use: Business Division, Civil Engineering, Electrical Engineering, Computer Science, and Physics. These labs also have black/white printers.

Printing
All student printing is controlled by GoPrint software.  Student’s receive 750 pages of free print at the start of the academic year. Double sided printing saves paper but is equal to 2 pages of print. One color page is equivalent to seven (7) black and white pages.   

For any technology related questions or requests, call 978 837-3500, email AskIT@merrimack.edu or visit us on the second floor of the McQuade Library.

 

imageAnswers to Frequently Asked Questions:

Email Us:
AskIT@merrimack.edu 

Call Us:
978-837-3500
(x3500)

Visit Us:
IT Walk In Center 
2nd Floor McQuade Library