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Information Technology Services

Move, Add, Change Request

Eligible:   Employees
Availability:   8 a.m. - 5 p.m.  Monday - Friday
Support: 8 a.m. – 5 p.m., 24 Hours

Efficient turn around time for requests, usually within 1-2 business days.

Allows user to perform their duties effectively

A telephone move, add, change, request can be submitted to

Analysis                           Can assist employee or department

Recommendation            Recommend best practices for providing the 
                                         most efficient and cost effective method in 
                                         achieving solutions.

Remote Access               In some cases, requests can be processed 
                                         without a technician.

How to request this service:  email or call 978 837-3500 (x3500).

Costs: $70.00 per hour time & material (Telnet) on Telecommunications budget.

Note: Special projects, major office relocations will be charged back to the project.