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Counseling and Health Services

After-Hours Care

After Hours/Off-campus Services

For medical treatment when Hamel Health is closed, students may use off-campus services. Students should bring their health insurance card. Each location listed is hyperlinked to a website for full details of the process of care and services provided. 

Doctors Express

129 Turnpike Street, North Andover, MA 01845  

Phone:  978-470-0800

Monday - Friday:         8:00am - 8:00pm
Saturday, Sunday:      8:00am - 5:00 pm 


Merrimack Medical and Walk-In Center

25 Marston Street, Lawrence, MA 0841 

Phone:   978-688-3100 

Monday - Friday:      8:30am - 6:00pm
Saturday:                 9:00am - 3:00pm
Sunday/Holidays:   10:00am - 3:00pm  


Pentucket Medical Express Care

360 Merrimack Street, Lawrence, MA 01843

Phone:    978-557-8800 

Monday - Friday:       7:30am - 7:00pm
Saturday:                  8:30am - 4:30pm
Sunday/Holidays       8:30am - 2:30pm


Blue Cross Blue Shield Blue Care Line

Nurse Advice Line 

For students enrolled in any Blue Cross/Blue Shield of Massachusetts plan, including the Merrimack College Student Health Insurance, the Blue Care Line is a free service that can be used when the health center is closed.

When you call, you will speak with a nurse who will help you decide what to do next.

What They Provide:  Advice for the treatment of

  • Fever
  • Dizziness
  • Cuts or lacerations
  • General physical discomfort

How to Access:  Call 1-888-247-BLUE (2583)  

Please remember, this Health Information Line is for medical questions only and is not meant to provide emergency care.

For life threatening medical emergencies:

On campus: Call 978-837-5911                                  

Off Campus: Call 911


Police Services can assist to arrange ambulance transport. Dial x5911 or 978-837-5911


Counselor on-Call