Whom To Contact
Access Questions
Book Displays
Book Purchase
Book Status
Compliments or Complaints
Copyright
Database Questions
Hours
Information Literacy
Instruction
Interlibrary Loan
Media Services
Merrimack ScholarWorks Institutional Repository
Overdue, Missing or Lost Books
PIN Numbers
Renewals
Research/Reference
Reserves
Room Reservations
Web Page
Working in the Library
To call the library from off campus, dial 978-837-5215, and enter the appropriate extension listed.
Still not sure who to call? Don’t see your question in this list? Press “2” for General Information.
Access Questions
such as…
Who can use the library?
Who can check out materials?
Access Services Manager
Chris Condon, Christina.Condon@merrimack.edu, 978-837-5994
Book Displays
Evening Access Services Manager
Joseph St. Germain, 978-837-5260
Book Purchase Questions
such as…
Suggest a book for the library to order.
Liaison Librarians
Business Liaison
Frances Nilsson, Frances.Nilsson@merrimack.edu, 978-837-5064
Education Liaison
Melinda Malik, Melinda.Malik@merrimack.edu, 978-837-5016
Humanities Liaison
Lyena Chavez, Lyena.Chavez@merrimack.edu, 978-837-5045
Science & Engineering Liaison
C.J. Wong, Catherine.Wong@merrimack.edu, 978-837-5350
Social Science Liaison
Donna Maturi, Donna.Maturi@merrimack.edu, 978-837-5267
Book Status Questions
such as…
To locate a book that says “on order” or “in processing”
Serials & Acquisitions Specialist
Chris Coflan, Christine.Coflan@merrimack.edu, 978-837-5993
Technical Services Supervisor
Janet Graham, Janet.Graham@merrimack.edu, 978-837-5295
Compliments or Complaints
Director of the Library
Kathryn Geoffrion Scannell, Kathryn.GeoffrionScannell@merrimack.edu, 978-837-5211
Copyright Questions
such as…
What can I put on reserve?
What is Fair Use?
How can I get copyright permission to put something on reserve?
Access Services Manager
Chris Condon, Christina.Condon@merrimack.edu, 978-837-5994
Database Questions
such as…
The database is asking for a username and password.
I can’t access this database off campus.
Reference Desk, merref@noblenet.org, 978-837-4210
Head of Resource Management
Frances Stith Nilsson, Frances.Nilsson@merrimack.edu, 978-837-5064
Hours
For recorded information, dial the main library number and press “1”
Or visit Library Hours
Information Literacy Questions
Head of Instruction and Outreach
Lyena Chavez, Lyena.Chavez@merrimack.edu, 978-837-5045
Reference Desk, merref@noblenet.org, 978-837-4210
Instruction Questions
such as…
To arrange an instruction session
Head of Instruction and Outreach
Lyena Chavez, Lyena.Chavez@merrimack.edu, 978-837-5045
Reference Desk, merref@noblenet.org, 978-837-4210
Or visit http://libguides.merrimack.edu/faculty_resources
Interlibrary Loan Questions
such as…
To borrow a book or article from a journal McQuade Library does not own
Access Services, mer@noblenet.org, 978-837-5994
Or click here for online Interlibrary Loan forms
Is my Interlibrary Loan here yet?
To renew an interlibrary loan book
Access Services Manager
Chris Condon, Christina.Condon@merrimack.edu, 978-837-5994
Media Services
Director of Media Instructional Services
Kevin Salemme, Kevin.Salemme@merrimack.edu, 978-837-5377
Merrimack ScholarWorks Institutional Repository
Instruction/Liaison Librarian
Donna Maturi, Donna.Maturi@merrimack.edu, 978-837-5267
Overdue, Missing or Lost Books
Access Services Manager
Chris Condon, Christina.Condon@merrimack.edu, 978-837-5994
Evening Access Services Manager
Joe St. Germain, Joseph.StGermain@merrimack.edu, 978-837-5260
Passwords
Access Services Manager
Chris Condon, Christina.Condon@merrimack.edu, 978-837-5994
Evening Access Services Manager
Joe St. Germain, Joseph.StGermain@merrimack.edu, 978-837-5260
Renewals Questions
Access Services Manager
Chris Condon, Christina.Condon@merrimack.edu, 978-837-5994
Evening Access Services Manager
Joe St. Germain, Joseph.StGermain@merrimack.edu, 978-837-5260
Research/Reference Questions
Reference Desk, merref@noblenet.org, 978-837-4210
Head of Instruction and Outreach
Lyena Chavez, Lyena.Chavez@merrimack.edu, 978-837-5045
Instruction/Liaison Librarian
Melinda Malik, Melinda.Malik@Merrimack.edu, 978-837-5016
Instruction/Liaison Librarian
Donna Maturi, Donna.Maturi@merrimack.edu, 978-837-5267
Instruction/Liaison Library
Catherine (CJ) Wong, Catherine.Wong@merrimack.edu, 978-837-5350
Reserves Questions
Access Services Manager
Chris Condon, Christina.Condon@merrimack.edu, 978-837-5994
Evening Access Services Manager
Joe St. Germain, Joseph.StGermain@merrimack.edu, 978-837-5260
Room Reservations
Alden Classroom
Library Seminar Rooms
Operations Manager
Bob O’Brien, Robert.OBrien@merrimack.edu, 978-837-5311
Website Questions
Library Director
Kathryn Geoffrion Scannell, Kathryn.GeoffrionScannell@merrimack.edu, 978-837-5211
Head of Resource Management
Frances Nilsson, Frances.Nilsson@merrimack.edu, 978-837-5064
Working in the Library: Student Employment Applications
Access Services Manager
Chris Condon, Christina.Condon@merrimack.edu, 978-837-5994
Evening Access Services Manager
Joe St. Germain, Joseph.StGermain@merrimack.edu, 978-837-5260
