Katie has worked at Merrimack College since the fall of 1998. She received her BA at Merrimack College and then earned a Master’s degree in Higher Education and Student Affairs. Prior to working at Hamel, Katie served as the Office Manager in the Girard School of Business at Merrimack College. She embodies her title of Practice Manager, coordinating patient intake and managing the daily operations of a busy healthcare facility, handling confidential patient health information with sensitivity and care. Katie prides herself on offering excellent customer service to all visitors to Hamel Health and Counseling Services.