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Information Technology Services


Laptop Program Features

All participants in the program receive the following benefits: 

  • Accidental Insurance Coverage, including spills and damage
    theft not included
  • Problem Diagnostics and Software resolution by Merrimack ITS Staff
  • Walk-In Service Center conveniently located in the McQuade Library
    extended weekday hours & open on weekends 
  • Installation of school supported software
  • Logistics handling for warranty repairs
  • Loaner laptops issued while repairs are in process

Laptops chosen for the program are machines designed for durability and performance. They are lightweight, high performance machines.


For more information please call the Help Desk at x3500 (978 837-3500), email us at or stop by the office on the second floor of the McQuade Library.