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Information Technology Services


Jenzabar CX

(Also known as: CARS, CX, ERP System, Administrative System, Enterprise Application, Campus Wide Software Application, Student System)

Eligible: Employees
Availability: 24 Hours, Daily, On-campus only
Support: Monday - Friday, 8 a.m. - 5 p.m.

Jenzabar - CX / CARS is the campus-wide administrative application and database used to record, manage and report on all information concerning students, faculty, and staff.  This includes most administrative functions including:

  • Admissions Information
  • Financial Aid Information
  • Registrar’s Office: Course Management, Faculty Assignments, Student Registrations, etc.
  • Bursar: Student Accounts, Refunds, etc.
  • Fiscal Affairs: Fiscal Accounting, Budgeting, Purchasing & Procurement, Accounts Payable, Accounts Receivable, etc.
  • Student Services: Student Housing, Student Involvements, etc.
  • Police Services: Citations, Vehicle Registrations, etc.
  • Human Resources Information
  • Alumni Information (Historical)

CARS is accessible by logging into the server while on campus using a telnet client and QuickMate.

How to request this service:  978 837-3500 (x3500) or

Restrictions:  All faculty and staff do not automatically receive access to the CX / CARS application. To obtain access to CX / CARS, you will need to submit a CX / CARS user account request form signed by your supervisor and yourself.  This is required if you are a new employee, have transferred to a different department or have changed roles within a department.


Jenzabar JICS

(Also known as: myMack, faculty, staff and student portal, INTRAnet, internal website)

Eligible: Faculty, Staff, Administrators, Students, Guests, Prospective Students & Parents and Alumni
Availability: 24 Hours, Daily, accessible via internet browser(IE, Firefox, etc.)

Support: Monday - Friday, 8 a.m. - 5 p.m.

How to request this service:  978 837-3500 (x3500) or email