Position Overview & Responsibilities

Merrimack is looking for a part time Accessibility Services Accommodation Assistant works in close collaboration with the Accessibility Services Office, Academic Success, the faculty, and campus colleagues, and families on behalf of the students who have documented disabilities. The Accommodation Assistant is primarily responsible for supporting registered students with disabilities by maintaining the flow of office tasks including: overseeing the daily functions of the Accommodate software including circulating accommodation letters, alternative format textbook processes, and assistive technology; coordinating and running the Testing Center via communications with students and faculty; assisting with the maintenance of the administrative tasks of the office and the Activate Program for neurodiverse students; and other tasks as assigned by the Assistant Director and Director. This position is part time around 20 hours per week. The position requires a commitment to and experience with diversity, equity, and inclusion, cultural competency, and ability to relate to and to communicate effectively with students, staff, and faculty, representing diverse identities, communities and experience.

  • Oversee the Accommodate software including circulating accommodation letters and alternative format textbook processes.

  • Manage the ASO Testing Center - including communication with students & faculty and all documentation and record keeping related to the Testing Center.

  • Provide administrative and confidential support in office tasks, including communications with students, faculty/staff, and families by managing & triaging the general email box and maintaining records.

  • Introduce and train students in adaptive technologies to strengthen their access, including using the iPad, requesting and using alternative-formatted texts, using Blackboard to access course materials, and making other materials accessible as needed.

  • Support the administrative needs of the Activate Program for neurodiverse students.

  • Assist with the training and supervision of the student workers, student mentors/leaders and graduate fellow(s).

  • Provide information to current, new, and prospective student and parent concerns, meet with and communicate with outside agencies when necessary. Participate in new student orientation, Admitted Student Days, Open Houses, and other programs as needed.

  • Other tasks as identified as necessary (e.g., newsletters, trainings, workshops,outreach) by the Assistant Director and Director


Bachelor’s degree and professional experience in a field relevant to the delivery of support services to students.

Previous experience working on a team in a fast-paced student-centered office environment

Experience working with students with documented disabilities under the ADA, 504, and/or IDEA in a higher education setting preferred.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

Application materials should include:

  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

  • Resume or Curriculum Vitae

  • This position is subject to the successful completion of a criminal background check.

Required Vaccinations & Remote Work:

Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty and staff are required to be vaccinated for COVID-19.

About Merrimack College:

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.

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Updated: 12/1/21

Position Code: 789