Position Overview: The full-time Accessibility Services Specialist and Academic Success Coach works in close collaboration with the Accessibility Services, Academic Success, the faculty, and campus colleagues, and families on behalf of the students who have documented disabilities.


  • providing students registered with disabilities with advising and coaching, including organization/study skills, advocacy, and referrals needed for academic success;
  • reviewing documentation and conducting intake appointments for the purposes of determining appropriate, reasonable accommodations and assist in coordinating accommodations between the faculty, student, and the office; addressing current, new, and prospective student and parent concerns, meet with and communicate with outside agencies when necessary;
  • participating in new student orientation, Admitted Student Days, Open Houses, campus trainings and workshops, and other programs as needed;
  • instructing the First Year Experience course;
  • assisting in office tasks as needed, including managing the general email box, coordinating the training and supervision of the student workers and graduate fellow, proctoring the Testing Center, maintaining records via the various software options, and other tasks as identified as necessary by the Director, Assistant Director and Dean.
  • The Specialist will maintain up-to-date knowledge about the issues and legal expectations of the field via participation in professional development opportunities.


  • Master’s degree and professional experience in a field relevant to the delivery of support services to disabled students.
  • Experience delivering academic support to college level students is preferred.
  • Previous experience working at the college level.
  • Demonstrated ability to identify disabilities affecting college-age students with knowledge and experience in interpreting diagnostic assessments for the purpose of determining appropriate accommodations.
  • Must possess a professional working knowledge of the disabilities affecting college-age students along with knowledge and experience in diagnostic assessments for the purpose of determining appropriate accommodations.
  • Possess a solid level of knowledge of campus department partners for consultation and referrals and of academic curriculum to give general academic advice and make referrals.
  • Possess excellent human relations, problem-solving, accountability, and excellent written, oral, and technological communication skills.

To Apply: Please apply online with cover letter and resume.

This position is subject to the successful completion of a criminal background check.

Merrimack College is an Equal Opportunity Employer.

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