Position Description & Responsibilities

The Accessibility Services Specialist reports to the Director of Accessibility Services and works in close collaboration with the Accessibility Services staff and the staff of the Academic Success Center, the faculty, and other campus partners. The Accessibility Services Specialist is responsible for providing academic accommodations and support to students with documented disabilities under the Americans with Disabilities Act and other Federal and State laws and regulations pertaining to students with disabilities. The Specialist will also provide academic success coaching for undergraduate students.

The position requires a commitment to and experience with diversity, equity, and inclusion, cultural competency, and ability to relate to and to communicate effectively with students, staff, and faculty, representing diverse identities, communities and experiences

  • Maintain a coaching caseload of registered students by advising and counseling, including organization/study skills, advocacy, family contact, record-keeping, and referrals needed for academic success.

  • Review documentation for the purposes of determining appropriate, reasonable accommodations; conduct intake meetings, assist in coordinating accommodations between the faculty, student, and the office including helping with the Testing Center and assistive technology demands.

  • Support incoming and newly admitted students and their families’ concerns, meet with and communicate with outside agencies when necessary.

  • Oversee student groups as determined by interest and specialty areas.

  • Supervise and train an Accessibility Services Office Graduate Fellow.

  • Participate in new student orientation and other programs as needed.

  • Other tasks as determined by the Director of Accessibility Services Office.


  • Master’s

  • Professional experience in a field relevant to the delivery of support services to disabled students

  • Experience delivering academic support to college level students is preferred

  • Cultural competence and ability to support students from historically underrepresented and underserved communities

  • Demonstrated commitment to diversity, equity and inclusion as relevant to academic success.

  • A professional working knowledge of the disabilities affecting college-age students along with knowledge and experience in diagnostic assessments for the purpose of determining appropriate accommodations.

  • A solid level of knowledge of campus department partners for consultation and referrals and of academic curriculum to give general academic advice and make referrals.

  • The individual in this position must possess excellent human relations, problem-solving, accountability, and excellent written, oral, and technological communication skills.

  • Previous experience working at the college level is preferred.

  • Experience working with blind students and with a Testing Center preferred.

  • Demonstrated ability to identify disabilities affecting college-age students with knowledge and experience in interpreting diagnostic assessments for the purpose of determining appropriate accommodations.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

Application materials should include:

Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

  • Resume or Curriculum Vitae

  • Teaching evaluations (past two years only)

  • This position is subject to the successful completion of a criminal background check.

Required Vaccinations & Remote Work:

Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty and staff are required to be vaccinated for COVID-19.

About Merrimack College:

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.

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Posted: 9/8/21

Closing Date: 11/8/21

Position Code: 051