Position Overview & Responsibilities

The Career Progress and Outcomes Coordinator will support the development of career milestones tracking, the management of the College’s first-destination outcomes survey, oversee career-focused technology products, and support the operational and administrative needs of the O’Brien Center. These functions are paramount in the College’s ability to assess and enhance student career preparation and outcomes to realize the truest potential of the student.

The position requires a commitment to and experience with diversity, equity, and inclusion, cultural competency, and the ability to relate to and communicate effectively with students, staff, and faculty, representing diverse identities, communities, and experiences. Responsibilities include:

  • Implement processes for monitoring student career milestone progress (the 4-year plan and graduate student plan), analyze problem areas, and work to determine solutions. Milestone progress includes meetings/appointments, engagement in events and education programming, use of products and services, as well as experiential learning and first-job or graduation school outcome. Create and maintain various views, reports, and dashboards to share with stakeholders related to student career progress and performance; allowing staff to support students based on their individual progress as well as map out opportunities for increased success and achievement.
  • Lead campus-wide first-destination (post-graduation) success survey in collaboration with campus stakeholders to provide effective data collection, synthesis, visualization, and dissemination. Providing employment data to support accreditation, rankings, and external outreach. Act as liaison between institutional research, information technology, and the registrar’s office.
  • Serve as manager for all technology products hosted by the O’Brien Center. Communicate system updates, errors, and known outages to all users. In coordination with O’Brien Center staff and college stakeholders; serve as vendor liaison regarding contract agreements and renewals, and system implementations.
  • Coordinate training and education for technology and systems used by the college and O’Brien Center including daily usage, the efficiency of systems, and data integrity protocols. Ensure all systems are fully utilized to support career development and employer engagement initiatives. Research and proactively educate yourself in regards to peer technology, data integrity processes, and methods.
  • Support O’Brien Center with operational and administrative needs including purchasing, contracts, and supply management. Support career development integration across campus with weekend and evening hours for college-wide or career development events and activities such as orientation, open houses, and career fairs. Additional duties as assigned.


  • Bachelor’s degree.
  • Minimum of 3-5 years previous experience in one or more of the following: career services, student affairs with a focus on data/technology, student recruitment/retention, and/or human resources.
  • Technical aptitude and demonstrated ability to utilize multiple technology sources, this includes:
  • Microsoft Suite, including Excel.
  • Google Suite, including Mail, Calendar, and Drive.
  • Working knowledge of CMS/CRM systems related to career services, such as CSO, Symplicity, or Handshake.
  • Working knowledge of SIS/CRM such as Slate, Jenzabar.
  • Thrives in an entrepreneurial atmosphere, has a high degree of personal responsibility, is committed to continuous improvement to ensure the best outcomes, and has an unwavering focus on the students we serve.
  • High-level ability to collaborate with faculty, students, administrators, and departments campus-wide.Talent to forge effective working relationships with various departments and groups across campus; work independently and as part of a team; has a collaborative attitude.
  • Creative and innovative mindset and the inclination to discover opportunities for doing things differently to more effectively serve.
  • Demonstrated commitment to diversity, equity, and inclusion as relevant to academic and career success.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith, and our values of diversity, equity, and inclusion.

Application Materials Should Include:

  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable, and inclusive institution of higher learning.
  • Resume or Curriculum Vitae.
  • This position is subject to the successful completion of a criminal background check.

Required Vaccinations & Remote Work:

Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty, and staff are required to be vaccinated for COVID-19.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest-growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.

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Posted: 9/9/21

Position Code: 907

Revised: 6/10/22