Position Overview & Responsibilities

The Coordinator will support the management of a series of non-credit courses on career development geared toward both undergraduate and graduate students. The person in this role will also be responsible for collaborating with the communications and marketing team to introduce and market the courses to the campus community. They will also manage the LMS where the courses will be held and progress monitored.

The position requires a commitment to and experience with diversity, equity, and inclusion, cultural competency, and ability to relate to and to communicate effectively with students, staff, and faculty, representing diverse identities, communities and experiences.

  • Collaborate on the design, development, and implementation of an innovative portfolio of non-credit courses and programs in alignment with the O’Brien Center for Career Development and Merrimack College strategic goals specifically supporting:

    • the use and maintenance of LinkedIn Learning and other products utilized by the College

    • the operational integrity including course/program scheduling, coordination of facilitators, LMS management, and student registration and attendance

    • tracking the engagement of students in non-credit courses and programs

    • employ appropriate assessment techniques to measure student performance in achieving goals and objectives

    • conduct student surveys of the education and training experience for the purpose of continuous improvement.

  • Maintain and foster relationships with vendors, business partners, facilitators, and learners to

    • create feedback loops identifying learning opportunities, gaps, and/or concerns

    • develop new programs to meet the needs of the work-force and learners

  • Develop and maintain a digital resources catalogue to optimize and ensure continuity of learning focused on career development and outcomes.

  • Collaborate with the O’Brien Center communications and marketing team to advertise non-credit courses and programs to the campus community as well as ensure the digital presence and awareness of courses and program offerings on a range of platforms


  • Bachelor’s degree and a minimum of 3 years previous experience in one or more of the following: student development, career services, curriculum support, student recruitment/retention, and/or human resources.

  • Strong background with LinkedIn Learning and learning management systems such as Blackboard and Canvas

  • Thrives in an entrepreneurial atmosphere, has a high degree of personal responsibility, is committed to continuous improvement to ensure the best outcomes, and has an unwavering focus on the students we serve.

  • High level ability to collaborate with external partners, students, administrators, and departments campus-wide.

  • Talent to forge effective working relationships with various departments and groups across campus; work independently and as part of a team; has a collaborative attitude

  • Creative and innovative mindset and the inclination to discover opportunities for doing things differently to more effectively serve

  • Technical aptitude and demonstrated ability to utilize multiple technology sources including:

    • Microsoft Suite; Google Mail, Calendar, and Drive

    • Working knowledge of CMS/CRM systems related to career services, such as CSO, Symplicity, or Handshake

    • Working knowledge of SIS/CRM such as Slate

    • Working knowledge of LMS such as Blackboard and Canvas

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

Application materials should include:

  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

  • Resume or Curriculum Vitae

  • This position is subject to the successful completion of a criminal background check.

Required Vaccinations & Remote Work:

Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty and staff are required to be vaccinated for COVID-19.

About Merrimack College:

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.

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Posted: 9/9/21

Closing Date: 11/9/21

Position Code: 906