Position Overview & Responsibilities

The Director of Accessibility Services and Compliance Officer is responsible for managing the Accessibility Office and all services provided to students seeking accommodations under the Americans with Disabilities Act and other Federal and State laws and regulations pertaining to students with disabilities. The Director is responsible for ensuring that all reasonable accommodations are offered and that the community is educated with regard to best practices of accessibility issues. The Director will coordinate efforts with constituencies across the college regarding accommodations for students. The position requires a commitment to and experience with diversity, equity, and inclusion, cultural competency, and ability to relate to and to communicate effectively with students, staff, and faculty, representing diverse identities, communities and experiences


● Manage the Office of Accessibility Services

● Ensure the cogency of the process from that students go through to seek accommodations;

● in conjunction with other ASO staff members, review submitted documents for purposes of determination of classroom accommodations;

● Review submitted documents and make determinations regarding request for accommodations in housing, parking, food and any other area for which students are seeking accommodations;

● Coordinate, plan, implement and assess campus-wide events and activities designed to educate and inform the community with and outside of Merrimack on issues relevant to ADA and Higher Education;

● Lead a campus wide Accessibility Services Team to review college wide policies and procedures so as to develop these to best serve students. This includes maintaining current knowledge of trends and applications of assistive technology and training students and staff as needed;

● Act as liaison for faculty, students, families and campus departments in matters of ADA policies, procedures and practices at Merrimack.

● Work especially closely with the Dean of Students and the Office Residential Life to ensure the best service to students; advise, counsel and mentor students;

● Regularly review and update all marketing materials including the web with regard to accessibility and compliance issues;

● Represent the Office and participate in various campus events including admitted student events, orientation, workshops as needed


● Master’s Degree

● Professional experience in a field relevant to understanding of issues pertinent to ADA, federal and state laws and regulations pertaining to persons with disabilities, and delivery of support services to students with disabilities.

● Experience with diversity, equity, and inclusion and cultural competency

● At least 5 years of working in Disability/Accessibility services preferably on the college level.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

Application materials should include:

  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.
  • Resume or Curriculum Vitae
  • This position is subject to the successful completion of a criminal background check.

Required Vaccinations & Remote Work:

Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty and staff are required to be vaccinated for COVID-19.

About Merrimack College:

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.

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Posted: 10/26/21

Position Code: 240