Position Description & Responsibilities

The Director of Undergraduate Education and Discover Program assists the Vice Provost of Undergraduate Education and Faculty Affairs in all aspects of undergraduate education, with a specific focus on support of the Discover Program for Undeclared Students. They will provide strategic and operational support for the Comprehensive Centers for Academic and Career Advising in the five schools of the College. They will work closely with the Assistant Deans for Student Advising & Services in each school, the Deans, Associate Deans, and the Academic Success Center to create programs to support undeclared student success and assist in managing semester schedules. They will work with the Assistant Deans in program and policy development and implementation. The position requires a commitment to and experience with diversity, equity, and inclusion, preferably in a higher education setting, cultural competency, and ability to relate to and to communicate effectively with students, staff, and faculty, representing diverse identities, communities and experiences

● Assist the Vice Provost for Undergraduate Education and Faculty Affairs to support all aspects of undergraduate education. This includes, but is not limited to, office support for the Vice Provost; representing the Vice Provost at College-events; managing and implementing a range of special projects and strategic initiatives set forth by the Vice Provost.

● Direct the Discover Program for Undeclared Students, including but not limited to: assisting with all assessment initiatives of the Program; developing and ensuring compliance with all internal policies/procedures; serving as a liaison with the Academic Success Center, O’Brien Center for Career Development and Student Life; assessing the Comprehensive Centers for Academic and Career Advising operations, including academic and career advising.

● Developing programming to support student decision-making with regard to their major and minors; coordinating communication between the Student Services and Advising Offices in each school. Support retention efforts at the College as it relates to undergraduate students, especially undeclared students. Coordinating transfer of students between Schools, when appropriate.

● Work closely with the Assistant Deans, the Admissions Office, Advising Services and the O’Brien Center for Career Development to coordinate support for undeclared students. Assist with design and implementation of student programs.

● Stay abreast of nation-wide trends in supporting undergraduate students, especially undeclared students.

● Perform other duties as assigned.


  • Master’s degree or higher
  • Strong organizational and operations management skills.
  • Knowledge and understanding of academic program administration.
  • Leadership, organizational, and time management skills.
  • Knowledge and proficiency in using computer technology such as Microsoft Office and Google Suite.
  • Knowledge and proficiency using CRM software, such as SLATE.
  • Must have experience with data analysis, including the ability to investigate and analyze information and present relevant results.
  • Strong interpersonal and communication skills, and the ability to work with a diverse group of people (including faculty, staff and students).
  • Demonstrated ability to take initiative and devise creative solutions, working both independently, as well as part of a team.
  • Ability to think strategically regarding all facets of job responsibilities. Organizational and time management skills, including an ability to handle multiple tasks at once and shifting priorities.
  • Flexibility to work nights and weekends in support of School and college-wide events.
  • Five (5) years of related professional experience; ideally in a higher education environment.
  • Working knowledge of academic advising in higher education
  • Program management experience

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

Application materials should include:

Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

Resume or Curriculum Vitae

This position is subject to the successful completion of a criminal background check.

Required Vaccinations & Remote Work:

Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty and staff are required to be vaccinated for COVID-19.

About Merrimack College:

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.

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Posted: 9/29/21

Closing Date: 11/29/21

Position Code: 919