Position Overview & Responsibilities
The Graduate Program Coordinator in the Winston School of Education & Social Policy (WSESP) is the administrative and operational lead for graduate program management across all WSESP graduate programs.
- Produce and distribute materials to new graduate students upon deposit; including a welcome letter from the program director/chair, program chart, and/or additional materials. Collaborate with graduate admissions to troubleshoot the onboarding of new graduate students.
- Assist graduate program directors with on-boarding and enrollment of graduate fellows, including appropriate coding, site tracking information, and external billing.
- Create and maintain graduate student files for faculty advisors.
- Maintain graduate enrollment tracking each term, and assist with confirmation of degree candidates 3x per year (spring, summer, fall).
- Work collaboratively with the PASS Office on matters related to graduate student services, including but not limited to, assisting students with curriculum planning, answering their questions around course selection and registration, clearing students for registration, coordinating with the Registrar’s office around add/drop and other issues as they arise.
- Work collaboratively with the Graduate Student Office and Academic Success office to promote campus-wide programming, initiatives, and opportunities to graduate students.
- Participate in campus-wide committee(s) related to the graduate student community.
- Represent WSESP graduate programs at open houses and information sessions, as needed.
- Produce and distribute graduate course vouchers 2x per year (fall and spring), including coordinating the redemption of vouchers with the student, registrar’s office, and bursar’s office.
- Assist graduate faculty with event planning and support for orientation, professional development, or other student-focused activities.
- Support graduate marketing, as needed.
- Assist with special projects, as needed.
The position requires the individual to work independently with minimal supervision and to work effectively as part of a team. The candidate must have outstanding organizational and analytical skills and meticulous attention to detail; an ability to communicate effectively and professionally both in writing and verbally; demonstrated initiative and willingness to continuously develop new skills; and an ability to work with multiple constituents and manage competing priorities, meet deadlines and follow through on projects. The position requires a strong customer service orientation, good judgment, and flexibility. The ability to handle confidential material with tact and discretion is essential.
- Bachelor’s degree required; Master’s degree preferred.
- Experience in higher education preferred.
- Strong communication skills.
- Demonstrated commitment to Diversity, Equity, and Inclusion and the ability to support a diverse student body, including students from historically underrepresented and underserved groups.
- Ability to juggle multiple tasks and manage a variety of projects simultaneously.
- Proficiency with Google Suite; Microsoft Word, Excel, and PowerPoint required; database management experience is desirable.
Statement on Our Mission
Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.
Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith, and our values of diversity, equity, and inclusion.
Application Materials Should Include:
- CV or resume
- Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable, and inclusive institution of higher learning.
This position is subject to the successful completion of a criminal background check.
Required Vaccinations & Remote Work
Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.
Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty, and staff are required to be vaccinated for COVID-19.
About Merrimack College
The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest-growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.
Merrimack College is an Equal Opportunity Employer.
Position Code: 722