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Information Technology Services

Services A to Z

Information Technology Services is the place to turn for technology services and support on campus. Browse our list of services below for use the Quick Search dropdown menu for quicker results.

Students and employees requiring assistance with general use of the technology available on campus can avail themselves of these services. Those participating in the college’s laptop program receive a full range of services at the walk-in center as well.

 

Academic Technology

Blackboard

GSuite Tools for Teaching and Learning

Faculty Resources (CETL)

Training
 

Account Management and Digital Security

Network Account

Password Management

Internet Access and Security

Anti-virus Management
 

Campus Services

Go Merrimack

Digital Signage

AskIT Help Desk

Mack Card Services

Consulting

 

Classrooms and Learning Spaces

Classroom Technology

Computer Lab

 

Collaboration Tools

Mack Apps

Audio / Web Conferencing 

 

Computers, Software and Printing

Faculty & Staff Printing

Student Printing

Faculty & Staff Hardware 

Student Software 

Optional Laptop Program

Fee-Based Repair 

Faculty & Staff Laptop Loaning Program

Course Software Installation 

 

Email & Calendar

Email

Email Alias

Email Groups

Calendar

 

Enterprise Applications

Interfaces

Reflection

Informz

EMS

Feith Document Imaging

Cognos

myMack

Jenzabar CX 

 

Hosting Services

Data Center Management

Server Hosting Management

Remote Access 

Network Infrastructure & Storage

Wireless Network

Campus Network

Network Storage 

 

Phones & Mobile

Student Telephone Service

Rave Alert / Emergency Notification

Telephone Repairs

Voice Mail

Mobile Devices

Telephone Move/Add/Change Request