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Information Technology Services

Services A to Z

Information Technology Services is the place to turn for technology services and support on campus. Browse our list of services below for use the Quick Search dropdown menu for quicker results.

Students and employees requiring assistance with general use of the technology available on campus can avail themselves of these services. Those participating in the college’s laptop program receive a full range of services at the walk-in center as well.


Academic Technology


GSuite Tools for Teaching and Learning

Faculty Resources (CETL)


Account Management and Digital Security

Network Account

Password Management

Internet Access and Security

Anti-virus Management

Campus Services

Go Merrimack

Digital Signage

AskIT Help Desk

Mack Card Services



Classrooms and Learning Spaces

Classroom Technology

Computer Lab


Collaboration Tools

Mack Apps

Audio / Web Conferencing 


Computers, Software and Printing

Faculty & Staff Printing

Student Printing

Faculty & Staff Hardware 

Student Software 

Optional Laptop Program

Fee-Based Repair 

Faculty & Staff Laptop Loaning Program

Course Software Installation 


Email & Calendar


Email Alias

Email Groups



Enterprise Applications





Feith Document Imaging



Jenzabar CX 


Hosting Services

Data Center Management

Server Hosting Management

Remote Access 

Network Infrastructure & Storage

Wireless Network

Campus Network

Network Storage 


Phones & Mobile

Student Telephone Service

Rave Alert / Emergency Notification

Telephone Repairs

Voice Mail

Mobile Devices

Telephone Move/Add/Change Request