Availability: 8 a.m. - 5 p.m. Monday - Friday
Support: IT Support Hours
Efficient turn around time for requests, usually within 1-2 business days. Allows user to perform their duties effectively.
A telephone move, add, change, request can be submitted to AskIt@merrimack.edu.
|Analysis||Can assist employee or department|
|Recommendation||Recommend best practices for providing the most efficient and cost effective method in achieving solutions.|
|Remote Access||In some cases, requests can be processed without a technician.|
How to request this service: email Askit@merrimack.edu or call 978-837-3500 (x3500).
Costs: $70.00 per hour time & material (Telnet) on Telecommunications budget.
Note: Special projects, major office relocations will be charged back to the project.