Academic Success Coach – Activate Program

Academic Success Coach – Activate Program

Posted: July 26, 2022
Position Code: 993

Position Overview
The Activate Academic Success Coach reports to the Coordinator of the Activate Program and works in close collaboration with the staff of Accessibility Services, staff of the Academic Success Center, the faculty, and campus colleagues to support the neuro-divergent student population at Merrimack College.The Success Coach will work directly with students identified as neuro-divergent (e.g. Autism, Asperger’s, Social Communication, Non-verbal Learning Disabilities) through weekly and bi-weekly individual coaching sessions. Coaching will center on developing crucial academic and executive functioning skills, as well as career readiness. Additionally, this individual will collaborate with the Activate team to plan and facilitate workshops centered on career readiness and academic skills. As a part of the larger Accessibility Services Office, this person will also collaborate with the team on a number of other projects, initiatives, and tasks within the office. The position requires a commitment to and experience with diversity, equity, and inclusion, cultural competency, and ability to relate to and to communicate effectively with students, staff, and faculty, representing diverse identities, communities and experiences.


  • Provide direct support to students identified as neuro-divergent and employ individualized strategies designed and implemented to teach students executive functioning and social skills, to have a successful college experience.

  • Provide holistic success coaching for a caseload of primarily first-year and second-year students to help foster academic success and self-determination, and help students persist to graduation.

  • Advise students during course pre-registration based on the learning strengths, abilities and interests of each student.

  • Develop and facilitate academic-skills-based and professional development workshops tailored to the needs of our neuro-divergent student population.

  • Review documentation and conduct intake meetings to determine appropriate and reasonable accommodations for each student.

  • Assist with retention efforts that address the characteristics and needs of a diverse population.

  • Ensure that confidentiality and privacy is maintained with respect to all communications and records considered confidential.

  • Assist with day-to-day operations and additional projects within the Accessibility Services Office as needed.


  • Professional experience supporting neuro-divergent individuals, preferably in an educational setting.

  • Master’s degree in Higher Education, School Counseling, or other related areas.

  • Familiarity with interpreting diagnostic assessments for the purpose of determining appropriate accommodations.

  • Must possess a solid level of, or have the initiative to develop, knowledge of campus department partners for consultation and referrals and of academic curriculum to give general academic advice and make referrals.

  • Thrives in an entrepreneurial atmosphere, has a high degree of personal responsibility, is committed to continuous improvement, and has an unwavering focus on the students we serve.

  • Must possess excellent human relations, problem-solving, written, oral, and technological communication skills.

  • Must be available for occasional nights and weekends activities including Activate social and academic programming and admissions events as needed throughout the year.

Statement on Our Mission
Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

Application Materials Should Include:

  • CV or Resume

  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

This position is subject to the successful completion of a criminal background check.

Required Vaccinations & Remote Work:
Unless otherwise stated above, this is an on-campus position. This opportunity is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community. Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty, and staff are required to be vaccinated for COVID-19.

About Merrimack College
The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.