Assistant Director of Campus Operations

Assistant Director of Campus Operations

Posted: April 12, 2023
Position Code: 738

Position Overview

The Assistant Director of Campus Operations is responsible for the oversight of events and operations in Rogers Center for the Arts and the Merrimack Athletics Complex (MAC). Responsible for the coordination of building services needed for campus activities in the Rogers Center and the MAC, including workflow, resource and staff management and technical work with AV. Assist the Campus Operations team with supporting campus programs and events, and the student employment program. Assist the Campus Operations team with the oversight of other campus buildings including: the Sakowich Campus Center, the Hub, Crowe Hall, Arcidi Hall, the McQuade Library, Cascia Hall, the Center for Innovation and Research in Engineering and Computational Sciences (CIRECS) the Collegiate Church of Christ the Teacher and the Student Union.

Responsibilities include:

  • Responsible for the overall day to day management and supervision of the Rogers Center and the Merrimack Athletics Complex (MAC).

  • Provide vision and leadership in maintaining an atmosphere in the Rogers Center and MAC that is conducive to optimum use for Merrimack College students, faculty, staff and local community.

  • Assist the Campus Operations team with the oversight of campus buildings including: the Sakowich Campus Center, the Hub, Crowe Hall, Arcidi Hall, the McQuade Library, Cascia Hall, CIRECS and the Collegiate Church and Student Union.

  • Manage a comprehensive student employment program for the Rogers Center/MAC. Assist with the hiring, training and management of all student employees. Assist in the supervision for student building managers and other student staff positions.

  • Perform operational tasks necessary to ensure safe, clean, productive working facilities. Including building walkthroughs, inventories, facility logs, work orders and set-up support for campus buildings.

  • Consult with event requesters to determine objectives and requirements for events, performances and athletic competitions. Inspect event facilities to ensure they meet the requestor’s specifications.

  • Develop, review, update, and implement policies and procedures for building operations including matters related to student employment; emergency, safety and security; equipment and audio-visual usage; risk management practices for programs; building occupant relations; and maintenance, cleaning and customary set-ups.

  • Provide on-call support, and on-site management/support for assigned evening and weekend events, such as Orientation, Homecoming, Admitted Students Days, Spring Weekend, Commencement and Reunion.

  • Participate in post-event evaluations to make suggestions on how future events could be improved.

  • Attend staff and professional development meetings and serve on college committees, as assigned.

  • Perform all others duties as assigned.


  • Bachelor’s degree in a related field, Master’s preferred.

  • 2-5 years experience in campus building/Performing Arts Center management or college events/activities experience.

  • Experience in developing support for a comprehensive programming Calendar.

  • Experience in coordinating or supporting large scale campus programs like Orientation and Admitted Students Days.

  • The ability to advise and develop training for student employees; ability to oversee facility use for complex campus-wide programs.

  • Ability to work cooperatively and effectively with a wide range of individuals from a diverse population.

  • Knowledge of Audio Visual equipment, including sound, lighting and projection.

  • Possess a clear understanding of student development theory.

  • Previous experience supervising and training student employees.

  • Philosophy of quality customer service.

  • Strong interpersonal and communication skills.

  • Attention to detail.

Application Materials Should Include:

  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

  • Resume

This position is subject to the successful completion of a criminal background check.

Vaccinations and Remote Work 

This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

The COVID-19 vaccine and booster for which an individual may be eligible are highly recommended for students, faculty and staff. Merrimack College does not require proof of COVID vaccination for enrollment, employment or to be a guest on our campus.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The College’s 260-acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.