Benefits Manager

Benefits Manager

Posted: August 12, 2022
Position Code: 304

Position Overview & Responsibilities
Merrimack College is a fast growing institution of higher education and seeks to add a skilled Benefits Manager to its Human Resources team. The Benefits Manager will specialize in providing top-notch benefits administration to a robust community of employees. As an integral part of HR, the Benefits Manager is the subject matter expert on health, welfare and retirement and will provide effective support to HR functions for services throughout the College. The Benefits Manager oversees all operations of benefits plans including enrollment, education, and issue resolution while acting as a liaison between employees and external partners. The Benefits Manager will also serve as a key thought leader in the development of all benefits initiatives.

Responsibilities include:

  • Manage the development and operation of all benefit plans for the College, including medical, dental, FSA, HRA, vision, life, AD&D, COBRA, short and long term disability, retirement, legal, EAP, and tuition benefits while ensuring plans are competitive and relevant.

  • Maintain fiduciary responsibility for retirement plan amendments, RPAC, and approval of predecessor service.

  • Act as retirement plan audit contact, answer audit questions, and supply data and enrollment information as needed.

  • Manage all employee leaves of absence including Massachusetts PFML, FMLA, College leaves, and disability leaves.

  • Coordinate with Payroll on benefits and leave matters, payroll audits, HRIS benefits set up, and related subjects.

  • Manage relationships with plan vendors and coordinate with internal committees and external partners to ensure smooth processes.

  • Process claims as necessary; resolve benefit claims issues raised by employees and vendors.

  • Reconcile and process benefit plan bills for payment.

  • Present benefits orientation to new hires; answer benefits and HR-related questions in a timely manner.

  • Manage annual ACA compliance and 1095 generation.

  • Provide back-end system setup for benefit rates, vendors, and eligibility.


  • Bachelor’s Degree required.

  • 5-7 years of experience in benefits administration in a business or higher education setting, preferred.

  • Proficiency in Google Suite and ADP, preferred.

  • Strong interpersonal and communication skills, professional judgment, and follow-through.

  • Able to work collaboratively with a team in a fast-paced environment.

  • Flexible with the ability to manage multiple shifting priorities and ambiguity.

  • Commitment to and experience with Diversity, Equity, and Inclusion best practices, especially in higher education.

Application materials should include:

  • Cover letter stating motivation and interest in the position.

  • Resume

  • Contact information for three references.

This position is subject to the successful completion of a criminal background check.

Statement on Our Mission
Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

Required Vaccinations & Remote Work:
Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty and staff are required to be vaccinated for COVID-19.

About Merrimack College
The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.