Jill Guindon-Nasir
Academic Title
- Lecturer, Hospitality Management
Contact Information
- Culture Change
- Employee Engagement
- Organization Change & Development
- Organizational Behavior
- Patient Experience
- World Class Service Excellence
Certificates
The Wharton School., University of Pennsylvania
Wharton Executive Education Certificates:
- Business Acumen: The Chief Learning Officer as Business Advisor
- Evidenced-Based Decision Making: The Chief Learning Officer as Business Analyst
- Using Technology to Support and Enhance Workplace Learning: The Chief Learning Officer as Knowledge Manager
- Organizational Leadership: The Chief Learning Officer as Strategic Leader
- Learning Leader: The Chief Learning Officer as Learning Leader
- Ed.D Work-Based Learning Leadership University of Pennsylvania (Joint program with The Wharton Business School and The Graduate School of Education)
- M.S. Ed. Education University of Pennsylvania
- M.B.A. Finance & Marketing Marymount University
- B.S Hospitality Sales & Meeting Management Johnson & Wales UniversIty
- Culture Change & Leading Change
- Driving the Patient Experience
- World Class Service Excellence
- Employee Engagement
- Learning Leader
- Business Development
Conference Presentations
-
Baldridge Executive Education Fellows Program: Guest Speaker
- The Benefits of Driving Employee Engagement: January 2016
-
Johns Hopkins Medicine- “Armstrong Institute for Patient Safety and Quality”
- Forum on Emerging Topics in Patient Safety
- Presenter: “What works: Transformation at all levels”, September 2013
- Accelerating Improvement Track
-
Cornell University Industry Scholar
- Cornell Institute of Healthy Futures (CIHF), Industry Scholar, 2017- Present
-
WACE-Advancing Cooperative & Work-Integrated Education
- Distinguished Inductee in the 2016-2017 class of Wace Co-op Hall of Fame
- Nominated by: Chancellor John Bowen, Johnson & Wales University