The course is designed to provide students majoring in business administration with an overview of the concepts, methodologies, and applications of operations management (OM). The focus of operations in the process of converting or transforming resources into products and services. The principal responsibilities of operations managers lie in making sound, cost-effective decisions that increase the productivity and competitiveness of both manufacturing and service organizations. The process of planning, implementing and monitoring the production allows operations managers to continuously improve in providing high quality goods and services at low costs thereby adding more value for the customer. Prerequisite(s): BUS 1100, BUS 2203;and BUS 2213.