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Information Technology Services

Help & Support

Do you have technology related questions or requests? Here are a few ways to get in touch with us:

Send us an email to auto-generate a Helpdesk ticket
Give us a call at our main number 978-837-3500
Dial our extension from an on-campus phone x3500
Visit us on the second floor of the McQuade Library  

Alternatively, check out our online resources for common inquiries:


MackApps Email (powered by Google) is the college’s official communications medium

Password Management

Enroll/ First Time Users
Change/Reset Password


Student Access
Employee Access
Guest access

Virus/Spyware Issue

College-owned computers or Laptop Program
Non college-owned computers


ITC Computer Lab 

Rave Alert/Emergency Notification

School closings
Emergency situation

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