Remote Access
(Also known as: Remote Access, Virtual Private Network, FortiClient)
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Eligible:Â Employees
Availability:Â 24 Hours, Daily
Support:Â Monday – Thursday, 8:00 a.m. – 10:00 p.m.
               Friday, 8:00 a.m. – 5:00 p.m.
               Sunday, 4:00 p.m. – 10:00 p.m.
VPN Access permits an off-campus employee the ability to securely access on-campus computing resources as if they were on-campus. Â IT-supplied software creates a secure virtual private network (VPN) tunnel from an off-campus computer into the campus network.
How to request this service: call 978 837-3500 or email AskIT@Merrimack.edu.
Restrictions:Â Â Requires written supervisor approval
Note: Normal Service Levels apply to off-hour use facilitated by the VPN.