Go to myMack

(Also known as: Jenzabar JICS, faculty, staff and student portal, INTRAnet, internal website) 

Eligible: Faculty, Staff, Administrators, Students, Guests, Prospective Students

Availability: 24 Hours, Daily, accessible via internet browser (Chrome, Edge, etc.)

Support:  IT Support Hours

myMack is Merrimack’s portal and the web interface into Jenzabar CX data.  The portal is role based, providing access to information pertinent to each role.

Students use myMack for information about:

  • Course information, register for classes and add or drop courses
  • Grade reports and unofficial transcripts
  • New undergraduate student access to MackTasks
  • Financial Aid Awards
  • Transfer credits and course schedules
  • Bill statement and payment options
  • Residence Life information
  • Etc.

Selected Faculty & Staff Resources:

  • Make use of information to enhance your advising relationships with students
  • Course authorization
  • Grading and viewing class lists
  • Human Resources information and documents
  • Procurement information
  • Technology information
  • Etc.

myMack is accessible using your Merrimack network credentials.

How to request this service:  978 837-3500 (x3500) or email

Restrictions:  All faculty, staff and students automatically receive access to myMack. Since myMack is role based each person will have access to the information pertinent to each role.