Information Technology Services

Students

For Students

Rave Alerts

Emergency Notification System

Merrimack College has partnered with Rave Mobile Safety to offer Rave Alert emergency notification messaging to keep you informed of emergency situations and school closings via phone, email and text alerts to your cell phone.

Please go to www.getrave.com/login/merrimack to simply update your contact information.

Wireless FAQ

Connect to Merrimack College wifi network

Visit Merrimack College Wireless Help
Instructions and information about acceptable devices on campus (Merrimack Login Required)

Student Printing

See all printing locations on campus

Swipe your Mack Card in the McQuade IT Lab (2nd Floor)
See how to print from your mobile device (Merrimack Login Required)
See your print credits (Merrimack Login Required)

Password Management

Forgot password? Account lockout?

Visit Merrimack Password Management Portal
Follow these instructions to change/unlock/reset your password (Merrimack Login Required)

Blackboard Student Help

All your Blackboard Student questions answered!

Visit Blackboard Student Help

Student Software Portal

Get free or discounted academic software

Visit Academic Software Portal (Merrimack Login Required)

Lab Information

See which software is available in which computer labs

Visit IT Lab Software Search (Merrimack Login Required)

Using Google

Access your Google Accounts

Visit MackApps (Merrimack Login Required)

Go Merrimack

Official Merrimack College Mobile App

It has never been this easy to connect with Merrimack community, campus news, student events and all essential information for navigating campus. All in one place. Download now!

Askit Help Desk

Location

Second Floor
McQuade Library
Mon-Thurs, 8 am-8 pm
Fri, 8 am-4:30 pm

Phone

978-837-3500

Email

askIT@merrimack.edu

Social Media

Facebook
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21759_MC-logo-only.rev.1599138227.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="https://www.merrimack.edu/about/offices_services/communications/notable-quotable/"><h3>See What Our Talented Faculty Have Been Up To</h3></a> <p>Merrimack professors across all disciplines have been winning awards, publishing papers, participating in academic panels and workshops, and featured in the media. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21759_MC-logo-only.rev.1599138227.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21759_MC-logo-only.rev.1599138227.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21759_MC-logo-only.rev.1599138227.jpg" alt="Merrimack College logo with shield" loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22584_Hands.rev.1619789961.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5053-2021-lead-awards-roundup-and-celebration"><h3>2021 LEAD Awards Roundup and Celebration</h3></a> <p>This year’s virtual LEAD Awards celebration and ceremony recognized excellent students, clubs and organizations that contributed to the Merrimack College community. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22584_Hands.rev.1619789961.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22584_Hands.rev.1619789961.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22584_Hands.rev.1619789961.jpg" alt="Merrimack’s LEAD Awards honor outstanding students, groups and athletes." loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22646_sie1_3.rev.1620410963.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5075-merrimack-students-pass-the-securities-industry"><h3>Merrimack Students Pass The Securities Industry Essentials Exam</h3></a> <p>More than 20 Merrimack College students have passed the Securities Industry Essentials® (SIE) exam, administered by the Financial Industry Regulatory Authority (FINRA). Passing the exam is a prestigious achievement and demonstrates immense promise for students interested in the finance industry. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22646_sie1_3.rev.1620410963.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22646_sie1_3.rev.1620410963.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22646_sie1_3.rev.1620410963.jpg" alt="“The opportunity to take the SIE while enrolled in college increases my knowledge of the securities industry,” said Merrimack Senior Jared Carvalho." loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22567_Be_the_CAUSE_Web_Twitter.rev.1619615967.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5045-new-partnership-brings-dei-to-high-school-students"><h3>New Partnership Brings DEI to High School Students</h3></a> <p>Be the CAUSE (Catalyst for Advocacy and Unified Student Empowerment) is a new community partnership between Merrimack and Central Catholic High School in Lawrence, Massachusetts which aims to bring diversity awareness training to high school students. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22567_Be_the_CAUSE_Web_Twitter.rev.1619615967.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22567_Be_the_CAUSE_Web_Twitter.rev.1619615967.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22567_Be_the_CAUSE_Web_Twitter.rev.1619615967.jpg" alt="The first workshop of Be the CAUSE shared resources, interactive exercises and focused on broadening student awareness by stressing intersectionality." loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21380_F5_Janet_Ierardi_Twitter.rev.1588791908.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/4921-faculty-fast-five-with-janet-ierardi"><h3>Faculty Fast Five with Janet Ierardi</h3></a> <p>In this week’s edition of “Fast Five: Quick Q&As with Members of the Merrimack Community,” we talk to obstetrics nurse and associate clinical professor of nursing Janet Ierardi who teaches in the <a href="/nursing">nursing program at Merrimack</a>. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21380_F5_Janet_Ierardi_Twitter.rev.1588791908.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21380_F5_Janet_Ierardi_Twitter.rev.1588791908.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21380_F5_Janet_Ierardi_Twitter.rev.1588791908.jpg" alt="The first in her family to attend college, Janet Ierardi has been teaching nursing for more than 15 years and tells her students to "squeeze every drop out of learning."" loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,3200,2071/ignore_cropper/1/21746_DSC_6585.rev.1598540033.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/4948-merrimack-offers-new-global-pandemics-course-about"><h3>Merrimack Offers New Global Pandemics Course About COVID-19</h3></a> <p>Merrimack’s new course Global Pandemics: Challenges and Opportunities in the Context of COVID-19 offers students the opportunity to examine COVID-19 through the lens of multiple fields of study and practice. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,3200,2071/ignore_cropper/1/21746_DSC_6585.rev.1598540033.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,3200,2071/ignore_cropper/1/21746_DSC_6585.rev.1598540033.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,3200,2071/ignore_cropper/1/21746_DSC_6585.rev.1598540033.jpg" alt="Students in Global Pandemics: Challenges and Opportunities in the Context of COVID-19 will learn about the economics of pandemics, post-pandemic recoveries and more. " loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22254_band1.rev.1612985404.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5009-bring-on-the-merrimack-college-marching-band"><h3>Bring on the Merrimack College Marching Band</h3></a> <p>Merrimack has launched its inaugural marching band to accompany the College’s Division I athletic program. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22254_band1.rev.1612985404.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22254_band1.rev.1612985404.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22254_band1.rev.1612985404.jpg" alt="The Merrimack College Marching Band launched with 40 members and plans to grow to around 100 members who will provide entertainment at Merrimack’s Division I sports events." loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21758_rickey-caldwell.rev.1599077275.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/4947-merrimack-college-awarded-nsf-grant-for-machs"><h3>Merrimack College Awarded NSF Grant for MACHS Scholars Program</h3></a> <p>Merrimack secures NSF grant for new STEM program to support high-achieving, low-income students. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21758_rickey-caldwell.rev.1599077275.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21758_rickey-caldwell.rev.1599077275.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21758_rickey-caldwell.rev.1599077275.jpg" alt="Principal Investigator Dr. Rickey Caldwell, Assistant Professor of Mechanical Engineering" loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22356_studentswalking.rev.1615482935.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5015-obrien-foundation-invests-12m-to-provide-full"><h3>O’Brien Foundation Invests $1.2M to Provide Full Scholarships to Lynn Students</h3></a> <p>A gift from the James W. O’Brien Foundation will fund full tuition, room and board at Merrimack for Lynn scholars. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22356_studentswalking.rev.1615482935.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22356_studentswalking.rev.1615482935.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22356_studentswalking.rev.1615482935.jpg" alt=" The scholarship program will begin this fall and support a select number of students over a 5-year period. " loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22645_MGB_Twitter_Web_1.rev.1620394887.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5069-mack-gives-back-tackles-food-insecurity"><h3>Mack Gives Back Tackles Food Insecurity</h3></a> <p><a href="/about/offices_services/mission_and_ministry/mack-gives-back/">Mack Gives Back</a> is a community-wide series of service events where Merrimack students, faculty and staff lend a helping hand to local nonprofits and community partners. This year, the program went through a transformation to comply with COVID-19 protocols and packed more than 180,000 meals to address the growing challenge of food insecurity across Massachusetts. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22645_MGB_Twitter_Web_1.rev.1620394887.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22645_MGB_Twitter_Web_1.rev.1620394887.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22645_MGB_Twitter_Web_1.rev.1620394887.jpg" alt="Mack Gives Back provided 96,000 meals to the Merrimack Valley Food Bank this fall and 90,000 meals to the Lazarus House in the spring." loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21675_LM-FF.rev.1594916487.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/4940-alumni-fast-five-with-nurse-lauren-maher-16"><h3>Alumni Fast Five with Nurse Lauren Maher ’16</h3></a> <p>In this week’s edition of “Fast Five: Quick Q&As with Members of the Merrimack Community,” we talk to alumnus Lauren Maher ’16. Lauren shares her path to becoming a nurse, how Merrimack influenced her career choice and how she’d like to come back and share her knowledge with current nursing students. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21675_LM-FF.rev.1594916487.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21675_LM-FF.rev.1594916487.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21675_LM-FF.rev.1594916487.jpg" alt="Merrimack alumnus and nurse Lauren Maher '16 advises students to know they don't have to have it all figured out while they are in college." loading="lazy"/> </picture> </div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22085_mclogoone.rev.1605810788.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5074-merrimack-college-announces-honorary-degree"><h3>Merrimack College Announces Honorary Degree Recipients</h3></a> <p>Merrimack College will award honorary degrees for both the class of 2020 and the class of 2021 at this year’s Commencement celebrations. Honorary degree recipients will be recognized for their significant contributions to their communities and for their exceptional examples of Merrimack values. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture> <source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22085_mclogoone.rev.1605810788.webp 1x"/> <source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22085_mclogoone.rev.1605810788.jpg 1x"/> <img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22085_mclogoone.rev.1605810788.jpg" alt="Honorary degree recipients embody Merrimack’s core mission and values of generous service and courageous leadership." loading="lazy"/> </picture> </div></div></div></div></div></section>

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