Accessibility Services Office

The Office of Accessibility Services works closely with students with documented disabilities who may require reasonable accommodations with regard to academics, housing and medical-related parking.

Remote Accommodations and Academic Support FAQ

Can I have my intake meeting virtually over the summer?

Yes! Until further notice, all intake meetings will be held virtually. Once you select a meeting on the calendar link you’ve been emailed, we will send you a Zoom link 24 hours before your scheduled intake meeting. 

If my class is being held in a remote setting, can I still get my accommodations?

Yes! Students can access their Accommodations and an Academic Success Coach in a remote or in-person setting. Your accommodations may look a little bit different. We would be happy to help you with technology to support your accommodations both in class and testing. Here are some tips for remote accommodations:

How will my instructors know that I have accommodations and get my accommodation letters?

You can log in to our remote software at this link to request your Accommodation Plan Letters: Accommodate Log In for Students. We will then send it as a PDF to your Merrimack email and you can forward the letter to your professors. You are always welcome to cc’ us on that email and we are happy to be a resource for support. 

Can I meet with an Academic Success Coach or keep meeting with my current coach?

Yes! If you already have an Academic Success coach, you can reach them directly by email. If you have never met with a coach but would like to talk with someone, just email us at accessibilityservices@merrimack.edu and a coach will reach out to you. As the college determines what is in-person, we will determine with you individually whether we meet in person or via Zoom. 

How do my testing accommodations work if my class meets remotely?

If you already have emailed your instructors an Accommodation Plan Letter, then you can log in to our remote software at this link to submit testing requests: Accommodate Log In for Students. After you submit a Testing Center request, we will alert your instructors of your exam information and accommodations. Most of the time, the extended time accommodation will then be arranged by the professor on the testing software. Other testing accommodations do not always need ASO assistance in the remote environment. For example, students will find a low distraction testing setting and already use technology. Please reach out to us via email if you need any support regarding your remote testing accommodations.

I’m worried about being successful in remote classes, can you help?

Yes! We have a strong network of support for you whether you are in person or remote. Here are some tips for remote learning as well: Remote Learning for Students.

We can make sure you have an Academic Success Coach to help you individually. Email our office if you have not connected with an Academic Success Coach yet and we will reach out to you.

The Writing CenterTutoring & Math Center, and Study Partners will continue to provide tutorial services, now in an online synchronous format. In addition, the Academic Success Center is currently connecting with all subject tutors to ensure remote tutoring capability. An updated schedule will be listed shortly and adjustments will be made to the Campuswide Tutoring Calendar. Please visit merrimack.edu/21C for information on how to access all tutoring services. 

I’m a faculty member, how can I make sure my students get their remote accommodations?

Students with accommodations are expected to email you a copy of their Accommodation Plan Letters. While we will assist students with understanding their accommodations, we are also available as a resource to you around accommodations both remote and in person.

We are also encouraging students to continue to utilize the Accommodate software to request their testing accommodations. We will continue to forward these requests to you as we receive them. We have found it helpful to support both students and faculty with remote accommodations.

Here are some tips for providing remote accommodations: 

Syllabus Statement for Remote/In-Person Academic Accommodations from the Accessibility Services Office

  • Merrimack College provides reasonable accommodations for students with documented disabilities. Students who have, or think they may have, a disability are invited to contact the Accessibility Services Office via the online request form found on the Accessibility Services website:www.merrimack.edu/aso, email accessibilityservices@merrimack.edu or by visiting us on the third floor of McQuade Library (in the event we are open).
  • Students are encouraged to contact the office as soon as possible to ensure adequate time to meet and create a plan. Students already registered with Accessibility Services are encouraged semesterly to request for their letters to be emailed and students are responsible to then email the PDF to their instructors personally. Accommodations can not be made retroactively. 

Considering Merrimack? Want to learn more about accommodations?

Short Video - All About the ASO 

Are you considering coming to Merrimack and would you like to learn more about registering for accommodations with the Accessibility Services Office? If so, you can click on this link to our interest form and we will reach out to you via email with a step-by-step process with links on how to register with us. Click here: accessibility services office interest form

Important Quicklinks:

 ACCOMMODATE Login for Students

We are available to assist students with questions about documentation guidelines. We also provide coaching support for students with ongoing academic and organizational needs. Our Testing Center arranges for students to use their approved accommodations for exams outside of the classroom - and now remotely during this time.

This is a photo of the Accessibility Services Office Team (from left to right: Ashley Callis, Mo ...

Contact Us

location: McQuade 333
phone: 978-837-5722
email: accessibilityservices@merrimack.edu 

Important Deadlines

Below is a table that includes an overview of announcements, due dates and suggested dates for completing various forms.

Date Action
February 27

Requests for Housing Accommodations Due for returning students for the 2020-2021 academic year

June 25

Requests for Housing Accommodations Due for incoming students for the 2020-2021 academic year

August 1

Requests for Parking Accommodations due for all students for the 2020-2021 academic year

2019 All Abilities Awareness Week

The 3rd Annual All Abilities Awareness Week, titled “Redefining Normal” was hosted by The Accessibility Services Office and McQuade Library to engage members of the Merrimack College community in building awareness of disability, diversity, access, and inclusion. From October 28 through November 1st, 2019 we hosted a range of events throughout the week to raise awareness of the experiences of people with disabilities.

Mission Statement

The Accessibility Services Office provides access to higher education for students with diagnosed disabilities as defined by Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.

  • We embrace the college’s mission to enlighten minds, engage hearts and empower lives. 
  • Our office serves as an advocate for students.
  • We work closely with the college community to increase campus awareness of disability-related access issues.
  • We develop collaborative relationships on campus and in the community to promote an environment conducive to the completion of higher education degree requirements.