Frequently Asked Questions

Below are some answers to frequently asked questions for prospective and newly admitted families.

To learn more about the Accessibility Services Office please click the link below and complete our interest form. A team member will contact you via email and set-up an informational Zoom session to provide you with an overview of our services and answer any related questions. Below also find some of our frequently asked questions and answers. 

Accessibility Services Office Interest Form

Is it possible to meet with your office before formally applying to or enrolling at Merrimack?

Yes, we would love to speak with you about the services that our office provides, our campus climate and answer questions you have. This is a great opportunity to get the feel for this school and how it may meet your needs. We encourage you to email or call 978-837-5722 to set up a phone call or a visit.

Is your office available to answer questions during open houses and Admitted Student Days?

While we encourage you to introduce yourself during open houses and Admitted Student Days, these events do not offer the privacy or time required for intimate discussions about your needs. We encourage you to email or call 978-837-5722 to schedule an appointment with us.

Should I mail in my documentation with my admission packet?

No. We are only able to consider your documentation once you have been formally admitted and then deposited as a Merrimack student. Documentation received before you deposit has to be shredded. 

After I have paid my deposit, should documentation be sent directly to your office?

Yes, the sooner the better. The best way to submit your documentation is by completing the appropriate accommodations request form on our website. It can also be submitted directly to our office via email at, fax to 978-837-5473, or mail at: Accessibility Services Office 315 Turnpike Street North Andover, MA 01845

When would I be able to set up an intake meeting?

Most meetings for incoming, newly deposited students, occur over the summer. Once we have your online Academic Accommodation Request Form and documentation, we will reach out to schedule an appointment. Typically, these meetings begin in June and can be scheduled through the first few weeks of fall semester.

Is Orientation a good time to arrange a meeting?

Orientation is not an ideal time to meet unless you plan to be in town a day before or after the event. It’s best to meet during the summer months or early in the fall semester. We are conducting intake and informational meetings over Zoom until further notice.

Will Merrimack be able to accommodate my very specific needs?

Merrimack prides itself on its student-centered approach. The best way to determine if your needs can be reasonably accommodated is to start speaking with us early on. This gives you, and us, an opportunity to consider your needs closely and determine what resources may be reasonable and necessary. This conversation will help to determine reasonable accommodations and limitations based on the transition from high school to college.