Where to Find Us
The Academic Success Center is on the third floor of McQuade Library. We are open Monday through Friday, 8:30 a.m. to 4:30 p.m., and evenings by appointment.
For general questions, please email or call us at 978-837-5278. Individual contact information is listed below.
Our Staff
Peter Ellard
Vice President and Dean for Student OutcomesSarah Anderton
Academic Success Coach/Learning Specialist, PromiseCarlene Bell-Flanagan
Academic Accommodation Assistant, Accessibility ServicesKait Bouthillette
Academic Success Coach/Learning Specialist, PromiseAshley Callis
Accessibility Services SpecialistCatherine Chandler
Assistant Director, Engagement, Training & TechNora Cochrane
Director, Compass ProgramSarah Cowdell, MEd’18
Assistant Director Student Success: FYE & Pioneer ScholarsJennifer Evans
Assistant Vice President for Student SuccessKristy Forrest ’15, MEd’16
Academic Advisor and Success Coach, Academic Success CenterSharon Garvin
Administrative Assistant, Writing CenterMoriah John
Assistant Director of Student Success, Holistic Cross Training and Success Coaching ProgramRobert Koch
Assistant Dean Student SuccessDanielle Lamy
Accommodate AssistantLaura Lyons, MEd’15
Director of Operations: Academic Success CenterKelly Maccario
Administrative Assistant, Academic Success CenterTraci McCubbin
Director, Promise ProgramChristine McLaughlin
Academic Advisor and Success Coach, Academic SuccessMichaele Morrow
Associate Vice President: Career Advising & Professional DevelopmentKate Parsons
Assistant Director of Student Success, Writing CenterJodi Rachins
Director, Accessibility ServicesDiane Shaw
Associate Dean of Student Success: Director, Academic Support & AdvisingJennifer Stach
Compass Success Coach, Compass ProgramAnnette Visconti
Director, Office of Vice President & Dean, Student Outcomes & Success