Important Phone Numbers

  • Emergency: 978-837-5911 (internal: dial x5911)
  • Business: 978-837-5555 (internal: dial x5555)
  • Anonymous Tip Line: 978-837-5777 (internal: dial x5777)

TTY for Hearing Impaired

We do not have TTY (text telephone) capabilities. If you need to contact us and you are deaf, hard of hearing, late deafened or speech-disabled, you may access MassRelay (numbers below) 24 hours a day, seven days a week, 365 days a year. A relay operator will complete your call, dialing the party you wish to contact. The operator will then stay on the line to relay messages electronically via a TTY or verbally to people who can hear. All relay calls are confidential.

MassRelay Numbers

Universal Access: 711
TTY: 1-800-439-2370
Voice/Speech to Speech Relay (STS): 1-800-439-0183

MassRelay Instructions