Job Description

The graduate fellow in Freshman Admission will be responsible for assisting Undergraduate (Day) Freshman Admission staff members with all aspects of the recruitment and enrollment of prospective students. As an Admission Associate, the graduate fellow(s) will interact daily with prospective students and families, as well as current students, faculty and staff members across campus, and should thus be an energetic, customer-service oriented self-starter who is comfortable communicating to diverse audiences. The Admission Associate will also work collectively with the Admission Operation staff, Admission International Team, Admission Transfer Team and Admission Welcome Center Staff on various projects. The admission process is cyclical and fellows will have the opportunity to assist with all stages of the admission cycle, including recruitment travel, campus visits, application processing and evaluation, advising, special events, and yield efforts.

Position Responsibilities

• Provide exceptional customer service, by establishing channels of communication with prospective students to introduce them to and inform them of Merrimack College; facilitate their relationship with the institution throughout the admission process – inquiry through enrolled students.
• Counsel students and families throughout the application process by answering questions, as well as providing general support and advice.
• Represent Merrimack in local territories by attending college fairs, individual visits to secondary schools, and other recruitment and yield events. (in-person & virtually)
• Represent the Office of Admission at special events, such as Open Houses and Admitted Student Days.
• Lead information sessions, conduct interviews, and engage in 1:1 meetings with students & families.
• Assist with application evaluation and review.
• Staff Mack, Merrimack’s text-bot, to support text based communication initiatives.
• Respond to phone & email inquiries.
• Other responsibilities as required.

Job Description

The graduate fellow in the Office of Campus Fitness and Recreation will be primarily responsible for the oversight, administration, and management of the Club Sports program, which includes 22 programs and over 500 student-athletes. More specifically, the candidate will assist with budgeting, operations, student engagement, and marketing. The candidate will work collaboratively with athletic administrative staff to focus on retention efforts and improving the overall club sport experience through increased programming, improved organization and collaboration, and enhanced publicity. This position has responsibilities related to student leader and student staff development, risk management, financial oversight, travel and program development and assessment.

Position Responsibilities

• Work with club sport captains and coaches to develop team and department policies on budgeting, operations, and travel.
• Review and approve club sport apparel requests, working with the athletic communications staff to ensure licensing and compliance with College guidelines.
• Assist with the management of the club sport budget; process payments for club sport organizations, with the assistance of the Manager of Athletic Administrative Services and advise club treasurers on financial policies and help facilitate purchases for club sport organizations as needed.
• Inventory club sport equipment and uniforms.
• Organize special events throughout the year to engage club sport members and promote club involvement such as participation in welcome week events, showcase or appreciate nights and end of semester/year recognition events.
• Assist with the development and facilitation of officer training sessions held at the beginning of each semester and as needed.
• In collaboration with the athletic communications team, advance publicity efforts of all club sport programs by creating and regularly updating a club sport website, maintaining and promoting social media efforts, and publicizing student efforts and accolades throughout campus.
• Assist with club sport recruiting efforts at Admission Open Houses and Accepted Student Days.
• Serve as a mentor to club sport captains, providing guidance on budgeting, marketing and leadership.
• Maintain and update the club sport manual.
• Meet with club officers and members as needed to discuss progress, issues/challenges, and disciplinary matters.
• Monitor participation agreements/informed consents for all club sport participants; provide rosters to club officers and student staff for roster verifications.
• Assist with the approval of all club spot travel; review Travel Requests and Itineraries, meet with club officers to discuss logistics when necessary, and assist with travel arrangements (e.g. hotel payments, rental vehicles, flights, etc.).
• Ensure each club is compliant with college and club sports policies.
• Ensure students and or coaches certifications are up-to-date in First Aid & CPR/AED if necessary.
• Position involves working some evenings and weekends.

Job Description

The Graduate Resident Director (GRD) reports directly to the Area Coordinator (AC) in their assigned area. The GRD will co-supervise a Resident Advisor (RA) staff. In conjunction with their supervisor, they are responsible for the overall administration and daily operation of the assigned area. In addition, the successful candidate will be required to live in on-campus housing provided by the Office of Residence Life. Estimated percentage of work that involves in-person contact with students: 75%

GRDs are placed in a specific residential area on campus based on their skills and the needs of the department. On campus housing is provided to GRDs. The style of housing varies between residential areas, but all GRDs have a single bedroom to themselves and access to a private bathroom. GRDs are provided a full meal plan during the academic year while the dining hall is open. Option to renew for a second year with satisfactory performance as determined by direct supervisor and Associate Director for Selection, Training and Development in consultation with the Assistant Dean for Residence Life.

This position requires a start date in early July.

Position Responsibilities

• Be available and visible to the residential population, and engage residents on a regular basis.
• Supervise the RA staff in conjunction with the AC.
• Serve as part of the on-call duty rotation; GRDs are considered emergency personnel during campus emergencies and are expected to be available to work outside regularly-scheduled hours during campus emergencies.
• Conduct regular facilities walks and report maintenance issues.
• Contribute to Residence Life processes including: opening, closings, RA Training, RA Selection and Housing Selection.
• Serve as part of a Residence Life Committee (such as RA Training, RA Selection, Professional Staff Selection, etc.), with the opportunity to lead a committee or task force in the second year.
• Lead critical RA training sessions based on experiences and interests.
• Attend weekly professional and RA staff meetings and July professional staff training.
• Develop, track, and assess RA programming as well as RA duty schedules.
• Recruit and advise a hall council.
• Assist with managing one of the Office of Residence Life’s signature programs.
• Serve as an administrative hearing officer for cases of student conduct violations.
• Other duties as assigned.

Job Description

The Graduate Ambassador and Admission Associate will work with the Sr. Asst. Director of Graduate Admission to support recruitment efforts and manage the Graduate Ambassadors. They will work closely with the admissions team on day-to-day operations, including reaching out to prospective students, reporting and process enhancement, event planning, and supporting other important initiatives. They will also manage the Graduate Ambassadors program. Graduate Ambassadors are a select group of students dedicated to the positive promotion of the College. Graduate Ambassadors will have a profile on the Merrimack College website which allows prospective students to reach out with questions about our graduate programs, Merrimack’s campus, and other concerns. The Graduate Ambassador and Admission Associate will also have the opportunity to engage in additional projects as needed by the Office of Graduate Admission that are of interest to them.

Position Responsibilities

Graduate Ambassadors:

• Assist with the Ambassador application process.
• Organize the Ambassador schedule to ensure adequate coverage for tours, events, etc.
• Plan monthly meetings and training sessions.
• Devise new and innovative ideas to make the program different and successful.
• Host an episode of the Merrimack College Podcast Grad Chat.
• Participate in recruiting events such as graduate fairs, open houses, and virtual info sessions.

Graduate Admission:

• Participate in recruiting events such as fairs, table time, open houses, and info sessions.
• Support students as they enroll into graduate programs.
• Meet regularly with the Sr. Asst. Director, participate as a team member of the Office of Graduate Admission, attend staff meetings and special events, and contribute to team projects as needed.
• Research successful college/university graduate programs to identify policies, practices, procedures, and new marketing initiatives; make recommendations based on best practices identified through research.
• Assist with data tracking and document management.
• Participate in program assessment, as needed.

Job Description

The graduate fellow in the Admission – Welcome Center will be responsible for assisting Admission staff members with all aspects of the effective recruitment of prospective students. As a Visitor Services Admission Associate, the graduate fellow will interact daily with prospective students and families, as well as current students, faculty and staff members across campus. The fellow should be an energetic, customer-service oriented self-starter who is comfortable communicating to diverse audiences. The Visitor Services Admission Associate will also work closely with the Coordinator of Visitor Services to assist in the day to day operations of the Admission – Welcome Center, which is housed within the Arcidi Center.

The admission process is cyclical and fellows will have the opportunity to assist with all stages of the admission cycle, including recruitment travel, campus visits, application processing and evaluation, special events, and yield efforts.

Estimated percentage of work that involves in-person contact with students: 95%

Position Responsibilities

• Giving information sessions about Merrimack and the admission process to groups of all sizes.
• Conducting prospective student interviews.
• Meeting one-on-one with students and families.
• Greeting guests entering the Arcidi Center (prospective students and families, campus/community members, etc.)
• Maintaining the Welcome Center facilities that visitors interact with on a daily basis.
• Responding to phone or email inquiries.
• Coordinating and scheduling group visits to campus for outside organizations or area high school.
• Assisting the Coordinator of Visitors Services with the day to day operations of the Welcome Center facility.
• Contacting high school guidance offices or counselors with follow-up questions from an application or for other kinds of information.
• Assisting with special event planning, preparation and execution of large scale Admission events.
• Assisting with campus tours as necessary.
• Assisting with college fair coverage as necessary.
• Occasional data entry into Slate.
• Representing the Office of Admission at special events, such as Open Houses and Admitted Student Days.

Job Description

The Enrollment Service Concierge Fellow will be involved with all aspects of Mack, the College’s chatbot-driven text-messaging platform. The Enrollment Service Concierge will work directly with the AVP for Program Development and Retention and partner with staff from a variety of Enrollment and Retention student services offices such as Undergraduate Admission, Academic Success Center, Registrar’s Office, Financial Aid and Student Affairs.

Through artificial intelligence, machine learning, and real-time one-to-one support, Mack connects prospective and current undergraduate students, their families and the Merrimack community with information in order to be successful here. We utilize Mack for communication and customer service, toward continued efforts to meet students where they are and provide concierge support.

The Enrollment Service Concierge should have strong writing skills, as a significant portion of their work will be the ongoing oversight of Mack’s Knowledge Base and 1300+ Understandings/answers. The Concierge will also write interactive text campaigns and work with databases to assure text campaigns are friendly, personalized and drive enrollment and retention. There are many opportunities to practice goal setting and assessment, and any background that the Concierge brings with them will be utilized.

Our excitement about and success with this platform have much to do with the student and staff who monitor texting conversations and jump in as necessary. The Enrollment Service Concierge will train and mentor dozens of students, as well as train faculty and staff.

The Enrollment Service Concierge will virtually interact daily with prospective and current students and their families, as well as staff and student contacts from service areas of the College. There are unlimited opportunities for gaining a wealth of knowledge about the College as well as collaborating with campus partners. The Concierge does not need previous experience in Merrimack’s student information systems, but should be eager to quickly learn and proficiently utilize these web-based tools (i.e. AdmitHub, Slate, and Jenzabar).

Position Responsibilities

• Mack bot super user: monitor and have text-based conversations, revise and create Understandings/answers, prepare text campaigns, assess performance toward enrollment and retention goals.
• Monitor Mack conversations and provide assistance, information and motivation via text.
• Provide exceptional customer service through information and facilitating relationships with the institution throughout the admission process – inquiry through matriculation.
• Manage texting calendar and AdmitHub platform.
• Schedule students and staff for weekly, semester-long shifts.
• Lead virtual trainings for students and professional staff, and provide ongoing development and mentoring to student staff.
• Other responsibilities as required.

Job Description

The Transfer & Bachelor Degree Completion Admission (BDC) Associate will work closely with the Assistant Director of Admission to help prospective students with their application, admission and enrollment at Merrimack College. This role will provide you with experience working with prospective students and families, traveling to local Community Colleges, conducting information sessions, co-managing overall communication with our prospective transfer students, management of the transfer credit system and more!

Position Responsibilities

• Travel to local Community Colleges for Transfer Fairs and Table Visits.
• Create and complete Transfer Credit Evaluations (includes making updates as they come in).
• Manage the Transfer Inbox Email.
• Conduct Information Sessions for Prospective Families and Students.
• Conduct Interviews for Prospective Students.
• Attend/Assist in Large Admission Events (Academic Preview Days, Open House, Admitted Student Days).
• Review Applications (Calculate and Evaluate).
• Conduct Transfer Tuesday Meetings with Prospective Transfer Students and Families.
• Conduct Phone-A-Thon Campaigns.
• Step-in to assist in any Admission related needs.

Job Description

The Graduate Faculty and Student Support Fellow is responsible for supporting the following functions: graduate admissions and recruitment, online course editing, grading for faculty as requested, student services, graduate program communications, and special projects as needed. The Fellow will collaborate with various internal partners and constituents.

This position reports to the Assistant Director of Graduate Programs, and works collaboratively with the GSB Graduate team, and other members of the administrative and faculty teams. This is a part-time, 15 hour per week position.

Position Responsibilities

• Support Girard graduate students collaboratively with the GSB team and the Meteor Learning success coach.
• Update student curriculum plans, and manage changes as requested by students and GSB Grad team.
• Manage student and alumni contact information, manage student email lists, and update regularly to ensure accuracy.
• Greet students in the Bouchard Center and be the first point of contact for students and faculty.
• Provide grading services and support to faculty as needed.
• Assist the GSB team with admissions and marketing efforts as requested.
• Support the GSB team with promotion and communication around events, workshops and other programs designed to positively impact student engagement.
• Post relevant information on various social media platforms as needed.
• Provide online course editing services in Canvas as requested by the GSB team.
• Effectively communicate to varying graduate partners by providing consistent collaborative support in virtual and in person meetings, phone calls, email, graduate events, etc.
• Attend information sessions as needed, bi-weekly GSB team meetings and other Girard meetings as needed.

Job Description

The Merrimack College Speech, Language & Learning (SLL) Program Fellow will work with Rachel Aghara, PhD, CCC-SLP and others involved in the development of academic, clinical and community outreach opportunities related to communication sciences and disorders. The SLL Program Fellow will support the development and completion of documentation, programs and events to strengthen the undergraduate SLL offerings and prepare for graduate program accreditation. The SLL Fellow will earn valuable experience in higher education program development and marketing by interacting with current and prospective students, Merrimack College faculty and staff and community professionals.

Position Responsibilities

• Specific work responsibilities will depend on the Fellow’s skills and career goals. Some possible responsibilities are:
  • Create and deliver a “welcome” and “thank you” letter writing campaign so that students currently in the SLL program can welcome prospective future students and thank our community clinical supervisors for their service.
  • Collaborate with MINTS staff to create training opportunities for speech-language pathologists.
  • Develop a student organization for speech-language pathology.
  • Develop a collaboration between the SLL program and Academic Success Center and/or Writing Center.
  • Create and maintain databases of community partners for clinical supervision and academic training.
  • Take the initiative to identify a need in the new program and develop a project that will fill the need.
  • Develop information and training for Merrimack College Admissions, Professional Studies program, and others to support and promote the SLL offerings.
  • Develop informational materials for prospective students.
  • Develop a list of individual student funding opportunities and a program to support students as they apply for individual funding.
  • Plan weekly meetings with fellowship supervisor.
  • Provide assistance during conferences, trainings and meetings.

Job Description

The Athletics Operations Graduate Fellow will assist in the day-to-day responsibilities of the Athletic Department. The candidate will perform a number of administrative duties, including, but not limited to assisting with event management, team travel, game operations, and facility management. The candidate will emerge from the fellowship with the proper background and experience to be prepared to become a full-time administrator in collegiate athletics.

Position Responsibilities

• Assist with practice and game scheduling for varsity, club and intramural teams.
• Help coordinate travel arrangements for varsity, club and intramural teams.
• Recruit, hire, and train student workers for game day responsibilities.
• Act as game manager for various athletic events.
• Help ensure all athletic buildings, fields and arenas are well-maintained.
• Conduct inventory checks of all game operations equipment.
• Be a liaison for visiting teams, officials and fans at home events.

Job Description

Merrimack’s graduate and professional studies marketing team is seeking a creative photographer & videographer to capture high-quality, emotive motion and still imagery to support Merrimack College’s enrollment marketing goals. This includes specific imagery and footage for projects such as: student, alumni and faculty profiles; campus and classroom shots for use in web, digital, or print marketing; important moments, meetings and events; and other projects.

Position Responsibilities

• Shoots and edits photos and video imagery to support Merrimack’s brand and marketing goals.
• Assists with the planning and execution of photo/video shoots and post-production processing (such as editing, correction, archival, and file storage) to showcase Merrimack’s culture, students and graduate programs.
• Helps with the timely creation of storyboards for photoshoots and videos.
• Scripts and edits video in a way that increases re-use and “shareability” across platforms, e.g., web, social media, and email.
• Collaborates with the internal marketing and communications department, and key stakeholders such as program directors.
• Stays up to date with creative and marketing trends and marketing standards, to integrate them into video and photography.

Job Description

The O’Brien Center for Career Development (OCCD) serves Merrimack students across all majors and years by helping all students develop professionally and identify a career path that is exciting, rewarding, inspiring — or all of the above. All individuals within the OCCD work closely with colleagues and faculty, in conjunction with employers and students in efforts to promote the professional development of all Merrimack students.

The Marketing & Student Outreach Fellow in the O’Brien Center for Career Development (OCCD) will serve as an expert for a component of the O’Brien Center’s marketing campaign. Depending on the skills and experience. The Fellow will work closely with the leadership of the O’Brien Center to support signature program and event initiatives.

Position Responsibilities

• Collaborate with team on how to best market and promote OCCD services to the student body functioning in various learning environments that will promote internships and first-job opportunities for our students.
• With direction from Assistant Director of Marketing & Student Outreach, oversee strategic component of OCCD marketing campaign based on relevant skills and needs of the team – potential focus areas include graphic design, social media management, data analytics, and print or digital marketing campaigns.
• Foster relationships with campus partners, such as Residence Life and the Office of Student Involvement to spread awareness of OCCD and assist in professional development for the larger Merrimack community.
• Understand the offerings and resources available from OCCD to promote to students, campus staff and faculty, employer partners, and guests to support incoming traffic.
• Collaborate with Career Connections team on potential areas for student engagement in the form of networking and panel events, career fairs, and more.
• Support workshops and other career education opportunities as they arise throughout the year – an interest in presenting workshops is ideal.
• Assist with managing the OCCD email and phone inboxes as needed.
• Provide updates and suggestions to the OCCD leadership team to promote positive outcomes.
• May have ability to supervise student staff depending on interest and staffing.

Job Description

The Graduate Assistant Coach is responsible for assisting with all phases of an NCAA Division I program including recruiting, retention, player training and development and other duties as assigned by the Head Coach.

Position Responsibilities

• Assists in identifying and recruiting prospective student-athletes.
• Responsible for practice preparation and setup of game day field.
• Assists with the organization of team meals.
• Utilizes ARMS software system.
• Attends regularly scheduled department meetings.
• Responsible for the care and maintenance of sport equipment.
• Maintains a professional relationship with student-athletes, colleagues and administrators.
• Willingness to accept other duties for the program as assigned.

Job Description

The Graduate Assistant Coach is responsible for assisting with all phases of an NCAA Division I program including recruiting, retention, player training and development and other duties as assigned by the Head Coach.

Position Responsibilities

• Assists in identifying and recruiting prospective student-athletes.
• Responsible for practice preparation and setup of game day field.
• Assists with the organization of team meals.
• Utilizes ARMS software system.
• Attends regularly scheduled department meetings.
• Responsible for the care and maintenance of sport equipment.
• Maintains a professional relationship with student-athletes, colleagues and administrators.
• Willingness to accept other duties for the program as assigned.

Job Description

The Graduate Assistant Coach is responsible for assisting with all phases of an NCAA Division I program including recruiting, retention, player training and development and other duties as assigned by the Head Coach.

Position Responsibilities

• Assists in identifying and recruiting prospective student-athletes.
• Responsible for practice preparation and setup of game day field.
• Assists with the organization of team meals.
• Utilizes ARMS software system.
• Attends regularly scheduled department meetings.
• Responsible for the care and maintenance of sport equipment.
• Maintains a professional relationship with student-athletes, colleagues and administrators.
• Willingness to accept other duties for the program as assigned.

Job Description

This position will support the Women’s Volleyball program in various roles. The assistant coaching position will prepare candidates for a future in coaching. Role will include scouting, analytics, practice planning, roster management and much more. Our second position will be director of operations. This is for a candidate that is interested in going into athletic administration. This role will include travel planning and logistics, monitoring academic progress, overseeing day to day program operations and marketing/recruiting.

Position Responsibilities

• Create a cohesive recruiting plan to attract and retain student athletes.
• Create itineraries for upcoming trips and events.
• Plan teams community service activities and events.
• Oversee marketing of the program: social media, email marketing and recruiting initiatives.
• Work as primary contact for alumni relations.
• Plan practice with coaching staff.
• Interact with student athletes in practice setting.
• Create/assist with scouting reports.
• Meet with student athletes to monitor progress and development.
• Other coaching responsibilities as assigned.

Job Description

The graduate fellow in the Office of Campus Fitness and Recreation will be primarily responsible for the programming, scheduling, and advertising for the fitness center and the group exercise programs. The graduate fellow will learn how to plan, implement, and evaluate fitness programming, operations, and special events.

Position Responsibilities

• Assist with the development and implementation of fitness center programs including group exercise, personal training and special events.
• Create marketing programs and strategies to contribute to the success of all programs.
• Work closely with the Fitness Center Supervisors to create fitness center schedules and run weekly meetings.
• Manage the student staff and ensure the fitness center is safe, clean, and organized.
• Assist with hiring, onboarding, and orientation of staff.
• Schedule classes in the group exercise studios.
• Hold biweekly meetings with group exercise staff.
• Contribute to hiring, onboarding, and orientation of Group-Ex Instructors.
• Check in on the classes periodically to ensure classes are being run properly and safely.
• Work with the instructors to create promotional items to drive class attendance
  Personal Training responsibilities:
  • Hold biweekly meeting with personal training staff.
  • Check in on sessions periodically to ensure quality control of product that we are offering and ensure safe exercise, appropriate education of movements, etc.

• Become familiar with the Do Sports Easy Merrimack site in order to build and maintain the site.
• Assist with administrative responsibilities such as student payroll and scheduling.
• Assist in the growth of marketing presence with the program website and social media initiative.
• Assist with the planning and execution of Fitness events and collaborations with other campus groups.