Position Description

The graduate fellow in the Admission – Welcome Center will be responsible for assisting Admission staff members with all aspects of the effective recruitment of prospective students. As a Visitor Services and Ambassador Program Admission Associate, the graduate fellow will interact daily with prospective students and families, as well as current students, faculty and staff members across campus. The fellow should be an energetic, customer-service oriented self-starter who is comfortable communicating to diverse audiences. The Visitor Services and Ambassador Program Admission Associate will also work closely with the Admission Ambassador program to assist in the growth of the program.

The admission process is cyclical and fellows will have the opportunity to assist with all stages of the admission cycle, including recruitment travel, campus visits, application processing and evaluation, special events, and yield efforts.

Estimated percentage of work that involves in-person contact with students: 95%

Responsibilities Include

• Meeting one-on-one with students and families
• Conducting prospective student interviews
• Giving information sessions about Merrimack and the admission process to groups of all sizes
• Assisting the Senior Admission Counselor for Visitor Services and Ambassador program with many aspects of the Ambassador program
• Assisting with the Ambassador application process
• Supporting the Ambassador program by collaborating on group process days, applicant interviews, and the hiring process
• Organizing the Ambassador schedule to ensure coverage, emphasizing the diversity of majors and other demographics
• Collaborate with the Senior Admission Counselor for Visitor Services and Ambassador Program on the mentoring and structure of the Ambassador Executive Board
• Devising new and innovative ideas to make the program different and successful
• Greeting guests entering the Arcidi Center (prospective students and families, campus/community members, etc.)
• Maintaining the Welcome Center facilities that visitors interact with on a daily basis
• Occasional data entry into Slate
• Responding to phone or email inquiries
• Assisting with campus tours as necessary
• Representing the Office of Admission at special events, such as Open Houses and Admitted Student Days
• Assisting with special event planning, preparation and execution

Position Description

Compass seeks to foster student success through a program of transformational learning experiences including cohort courses, academic coaching, and coordinated support services. The Academic Coaching team seeks to gradually increase the students’ self-reliance through academic and professional skill building. The graduate fellow for Compass will be responsible for assisting the Compass team in supporting entering freshmen with the academic and social support they need to foster to meet the demands of higher education. The projected student acceptance into Compass for Fall 2024 is 280 incoming freshmen; the graduate fellow will be responsible for providing academic coaching to a caseload of about 25 students.

The Compass Fellow will receive training to help students transition between high school and college and develop skills such as critical thinking and reading, college-level writing, time management strategies, goal setting and self-discipline through one-on-one academic coaching meetings, team-led workshops, and guided study time.

Estimated percentage of work that involves in-person contact with students: 90%

Position Responsibilities

• Provide support, motivation, and guidance to first-year students in the program
• Assist in organization/execution of projects geared towards first-year retention and academic readiness
• Assist in and organize community-building activities and workshops for first-year and upper-class Compass students
• Assist the Compass Program staff and faculty instructors in delivering critical thinking and writing skills, addressing academic insecurities, test-taking strategies, time management and other academic readiness skills
• Meet with a caseload of approximately 25 students one-on-one each week for academic coaching meetings, maintaining outreach and communication with the students through e-mail and other electronic communication
• Attend the cornerstone Compass cohort lecture early in the semester to understand the Compass curriculum
• Communicate with faculty in order to assist the students and professors with the success of the course
• Meet regularly with the Compass Program staff, including academic coaching training & team meetings
• Mentor and support upper-class student peer leaders in order to facilitate their successful contact and support of first-year students
• Maintain reports and data tracking student progress, student engagement and attendance
• Assist in planning and delivery of reflection and academic readiness workshops as assigned
• Maintain a team attitude and complete any and all duties and tasks as assigned
• Participate in the Academic Success Center as a member of the larger team of student support personnel, including attending staff meetings and special events

Position Description

The Presidential Civic and Community Engagement Initiative seeks two Graduate Fellows to provide support, leadership, and guidance within the Civic and Community Engagement (CCE) realm at Merrimack College (25 hrs/week). The CCE fellows will recruit and train students within the school to prepare them for service and community-engaged opportunities and support faculty in CCE curriculum development. They will also engage in impact studies that evaluate the scope of civic and community engagement within each of the Schools, including Liberal Arts, the Girard School of Business, Health Sciences and Nursing, Winston School of Education and Social Policy, and Science and Engineering. The fellows will work closely with campus partners to execute and streamline programs for campus-wide initiatives.

Position Responsibilities

• Work closely with supervisors Kirstie Lynn Dobbs and Peter Rojas, President Civic and Community Engagement Advisory Council Co-Chairs
• Collaborate with other schools/offices, including but not limited to Academic Affairs, Student Affairs, the Center for Excellence in Teaching and Learning, and any President’s Office Initiative
• Recruit and market existing CCE opportunities to the students within the school, including the Community of Engaged Scholars program
• Facilitate weekly workshops for the Community Engaged Scholars Program
• Manage 100+ students in the Community Engaged Scholars Program, including their service-learning placements and completion of asynchronous work
• Create and facilitate developmental training to support students and faculty in preparation for service opportunities
• Assist in the monitoring, evaluation, and learning of CCE efforts on campus and provide feedback on campus and community impact
• Coordinate and support programming of campus-wide efforts such as Mack Gives Back, Unity in Diversity Days, Social Justice Month, and/or initiatives within the Schools
• Assist in integrating diversity, equity, and inclusion (DEI) strategies on campus and in the community
• Perform general office managerial tasks and respond to inquiries from members of the college community
• Compile current stories of CCE efforts within the school to support the campus-wide marketing narrative
• Update and maintain Website, Social Media, and Canva accounts
• Market and recruit speakers for the CCE podcast Other duties as assigned

Position Description

The Center for Advising and Student Support (CASS) within the Winston School of Education & Social Policy (WSESP) is a one-stop location for students to receive both academic and career advising. The Fellow will support students’ acclimation and transition, focusing primarily on first-year and transfer Education and Human Development & Human Services majors, but also assisting with other students as needed. The Fellow does not need to have prior knowledge or experience with an education academic program, but simply a desire to gain hands-on experience in advising and take an active role in working with students. The Fellow will have the opportunity to work with representatives from the O’Brien Career Center, the Academic Success Center, and the Merrimack Institute for New Teacher Support.

In addition to responsibilities within the CASS office, the Fellow will participate in administrative activities related to the WSESP. There may also be opportunities in other categories based on the needs of the WSESP, as well as the interests and career objectives of the Fellow.

Fellows will also take part in Merrimack’s campus-wide Holistic Success Coaching program and as such have a small caseload of transitioning first year students to coach throughout the year. Duties include providing outreach and support to students, attending professional development trainings, and tracking student engagement in the Merrimack Connect Database.

Estimated percentage of work that involves in-person contact with students: 80%

Position Responsibilities

Student Support and Advising: (80%)

• Assist the advising team with the advising of and acclimation for Education and Human Development & Human Services majors. The Fellow will be assigned a caseload of first-year and transfer students and be actively involved in acclimation, advising, and retention efforts for these students
• The Fellow may also have the opportunity to participate in other advising and retention initiatives from across the college. Some past fellows have been Success Coaches for a small caseload of first-year students, and some have even assisted with the Retention Coordination Committee. These duties will be assigned as the opportunities arise.
• Review and maintain accurate advising documentation.

Administrative and Operational: (20%)

• Keep updated records of student meetings on Slate.
• Assist the advising team with enrollment management.

Position Description

The graduate fellow in Freshman Admission will be responsible for assisting Undergraduate (Day) Freshman Admission staff members with all aspects of the recruitment and enrollment of prospective students. As an Admission Associate, the graduate fellow(s) will interact daily with prospective students and families, as well as current students, faculty and staff members across campus, and should thus be an energetic, customer-service oriented self-starter who is comfortable communicating to diverse audiences. The Admission Associate will also work collectively with the Admission Operation staff, Admission International Team, Admission Transfer Team and Admission Welcome Center Staff on various projects. The admission process is cyclical and fellows will have the opportunity to assist with all stages of the admission cycle, including recruitment travel, campus visits, application processing and evaluation, advising, special events, and yield efforts.

Position Responsibilities

• Provide exceptional customer service, by establishing channels of communication with prospective students to introduce them to and inform them of Merrimack College; facilitate their relationship with the institution throughout the admission process – inquiry through enrolled students.
• Counsel students and families throughout the application process by answering questions, as well as providing general support and advice.
• Represent Merrimack in local territories by attending college fairs, individual visits to secondary schools, and other recruitment and yield events. (in-person & virtually)
• Represent the Office of Admission at special events, such as Open Houses and Admitted Student Days
• Lead information sessions, conduct interviews, and engage in 1:1 meetings with students & families
• Assist with application evaluation and review
• Staff Mack, Merrimack’s text-bot, to support text based communication initiatives
• Respond to phone & email inquiries
• Other responsibilities as required

Position Description

The graduate fellow in the Office of Community Standards will gain knowledge in and assist with the facilitation of the student conduct system, including holding administrative hearings and acting as the chairperson for student conduct hearing boards.

The fellow will also work in collaboration with offices on campus on health and wellness initiatives and programs. Additionally, the graduate fellow may be called upon for administrative support of the Merrimack College CARE system.

Position Responsibilities

• Participate in the review of weekly cases through the Advocate Discipline database
• Conduct administrative hearings and participate on student conduct board
• Facilitate student conduct board process
• Review best practices in and assist in the development of creative sanctioning including Bystander Intervention Workshops
• Assist in database management through student conduct checks
• Manage police reports through the Advocate Discipline database
• Conduct CARE outreach and manage student CARE files
• Facilitate CHOICES/BASICS alcohol prevention program
• Work to support wellness programming, covering topics such as substance use/abuse, mental health, sexual assault/relationship violence, general safety, and other topics, development and execution.

Position Description

The graduate fellow in the Office of Campus Fitness and Recreation will be primarily responsible for the oversight, administration, and management of the Club Sports program, which includes 22 programs and over 500 student-athletes. More specifically, the candidate will assist with budgeting, operations, student engagement, and marketing. The candidate will work collaboratively with athletic administrative staff to focus on retention efforts and improving the overall club sport experience through increased programming, improved organization and collaboration, and enhanced publicity. This position has responsibilities related to student leader and student staff development, risk management, financial oversight, travel and program development and assessment.

Position Responsibilities

• Work with club sport captains and coaches to develop team and department policies on budgeting, operations, and travel
• Review and approve club sport apparel requests, working with the athletic communications staff to ensure licensing and compliance with College guidelines
• Assist with the management of the club sport budget; process payments for club sport organizations, with the assistance of the Manager of Athletic Administrative Services and advise club treasurers on financial policies and help facilitate purchases for club sport organizations as needed
• Inventory club sport equipment and uniforms
• Organize special events throughout the year to engage club sport members and promote club involvement such as participation in welcome week events, showcase or appreciate nights and end of semester/year recognition events
• Assist with the development and facilitation of officer training sessions held at the beginning of each semester and as needed
• In collaboration with the athletic communications team, advance publicity efforts of all club sport programs by creating and regularly updating a club sport website, maintaining and promoting social media efforts, and publicizing student efforts and accolades throughout campus
• Assist with club sport recruiting efforts at Admission Open Houses and Accepted Student Days
• Serve as a mentor to club sport captains, providing guidance on budgeting, marketing and leadership
• Maintain and update the club sport manual
• Meet with club officers and members as needed to discuss progress, issues/challenges, and disciplinary matters
• Monitor participation agreements/informed consents for all club sport participants; provide rosters to club officers and student staff for roster verifications
• Assist with the approval of all club spot travel; review Travel Requests and Itineraries, meet with club officers to discuss logistics when necessary, and assist with travel arrangements (e.g. hotel payments, rental vehicles, flights, etc.)
• Ensure each club is compliant with college and club sports policies
• Ensure students and or coaches certifications are up-to-date in First Aid & CPR/AED if necessary
• Position involves working some evenings and weekends

Position Description

The Field Placement Advisor will work with undergraduate and graduate students pursuing licensure in the Education, or a non-licensure field placement in Human Development & Human Services.

Position Responsibilities

• Maintain database of teacher candidate education students in the field, including pre-practicum and practicum placements
• Monitor and update partner school listing with accurate information
• Collaborate with academic advising team to address academic issues as they relate to field placement
• Maintain key student and organizational files required by the Massachusetts Department of Elementary and Secondary Education (DESE) pertaining to licensure
• Assist with student orientation or information sessions on field placement requirements
• Produce and distribute course vouchers, PDP letters, and other documents for schools/di

Position Description

The Graduate Resident Director (GRD) reports directly to the Area Coordinator (AC) in their assigned area. The GRD will co-supervise a Resident Advisor (RA) staff. In conjunction with their supervisor, they are responsible for the overall administration and daily operation of the assigned area. In addition, the successful candidate will be required to live in on-campus housing provided by the Office of Residence Life. Estimated percentage of work that involves in-person contact with students: 75%

GRDs are placed in a specific residential area on campus based on their skills and the needs of the department. On campus housing is provided to GRDs. The style of housing varies between residential areas, but all GRDs have a single bedroom to themselves and access to a private bathroom. GRDs are provided a full meal plan during the academic year while the dining hall is open. Option to renew for a second year with satisfactory performance as determined by direct supervisor and Associate Director for Selection, Training and Development in consultation with the Assistant Dean for Residence Life.

This position requires a start date in early July.

Position Responsibilities

• Be available and visible to the residential population, and engage residents on a regular basis
• Supervise the RA staff in conjunction with the AC
• Serve as part of the on-call duty rotation; GRDs are considered emergency personnel during campus emergencies and are expected to be available to work outside regularly-scheduled hours during campus emergencies
• Conduct regular facilities walks and report maintenance issues
• Contribute to Residence Life processes including: opening, closings, RA Training, RA Selection and Housing Selection
• Serve as part of a Residence Life Committee (such as RA Training, RA Selection, Professional Staff Selection, etc.), with the opportunity to lead a committee or task force in the second year
• Lead critical RA training sessions based on experiences and interests
• Attend weekly professional and RA staff meetings and July professional staff training
• Develop, track, and assess RA programming as well as RA duty schedules
• Recruit and advise a hall council
• Assist with managing one of the Office of Residence Life’s signature programs
• Serve as an administrative hearing officer for cases of student conduct violations
• Other duties as assigned

Position Description

The Graduate Ambassador and Admission Associate will work with the Sr. Asst. Director of Graduate Admission to support recruitment efforts and manage the Graduate Ambassadors. They will work closely with the admissions team on day-to-day operations, including reaching out to prospective students, reporting and process enhancement, event planning, and supporting other important initiatives. They will also manage the Graduate Ambassadors program. Graduate Ambassadors are a select group of students dedicated to the positive promotion of the College. Graduate Ambassadors will have a profile on the Merrimack College website which allows prospective students to reach out with questions about our graduate programs, Merrimack’s campus, and other concerns. The Graduate Ambassador and Admission Associate will also have the opportunity to engage in additional projects as needed by the Office of Graduate Admission that are of interest to them.

Position Responsibilities

Graduate Ambassadors:

• Assist with the Ambassador application process
• Organize the Ambassador schedule to ensure adequate coverage for tours, events, etc.
• Plan monthly meetings and training sessions
• Devise new and innovative ideas to make the program different and successful
• Host an episode of the Merrimack College Podcast Grad Chat
• Participate in recruiting events such as graduate fairs, open houses, and virtual info sessions

Graduate Admission:

• Participate in recruiting events such as fairs, table time, open houses, and info sessions
• Support students as they enroll into graduate programs
• Meet regularly with the Sr. Asst. Director, participate as a team member of the Office of Graduate Admission, attend staff meetings and special events, and contribute to team projects as needed
• Research successful college/university graduate programs to identify policies, practices, procedures, and new marketing initiatives; make recommendations based on best practices identified through research
• Assist with data tracking and document management
• Participate in program assessment, as needed

Position Description

The graduate fellow in the Admission – Welcome Center will be responsible for assisting Admission staff members with all aspects of the effective recruitment of prospective students. As a Visitor Services Admission Associate, the graduate fellow will interact daily with prospective students and families, as well as current students, faculty and staff members across campus. The fellow should be an energetic, customer-service oriented self-starter who is comfortable communicating to diverse audiences. The Visitor Services Admission Associate will also work closely with the Coordinator of Visitor Services to assist in the day to day operations of the Admission – Welcome Center, which is housed within the Arcidi Center.

The admission process is cyclical and fellows will have the opportunity to assist with all stages of the admission cycle, including recruitment travel, campus visits, application processing and evaluation, special events, and yield efforts.

Estimated percentage of work that involves in-person contact with students: 95%

Position Responsibilities

• Giving information sessions about Merrimack and the admission process to groups of all sizes
• Conducting prospective student interviews
• Meeting one-on-one with students and families
• Greeting guests entering the Arcidi Center (prospective students and families, campus/community members, etc.)
• Maintaining the Welcome Center facilities that visitors interact with on a daily basis
• Responding to phone or email inquiries
• Coordinating and scheduling group visits to campus for outside organizations or area high school
• Assisting the Coordinator of Visitors Services with the day to day operations of the Welcome Center facility
• Contacting high school guidance offices or counselors with follow-up questions from an application or for other kinds of information
• Assisting with special event planning, preparation and execution of large scale Admission events
• Assisting with campus tours as necessary
• Assisting with college fair coverage as necessary
• Occasional data entry into Slate
• Representing the Office of Admission at special events, such as Open Houses and Admitted Student Days

Position Description

The Enrollment Service Concierge Fellow will be involved with all aspects of Mack, the College’s chatbot-driven text-messaging platform. The Enrollment Service Concierge will work directly with the AVP for Program Development and Retention and partner with staff from a variety of Enrollment and Retention student services offices such as Undergraduate Admission, Academic Success Center, Registrar’s Office, Financial Aid and Student Affairs.

Through artificial intelligence, machine learning, and real-time one-to-one support, Mack connects prospective and current undergraduate students, their families and the Merrimack community with information in order to be successful here. We utilize Mack for communication and customer service, toward continued efforts to meet students where they are and provide concierge support.

The Enrollment Service Concierge should have strong writing skills, as a significant portion of their work will be the ongoing oversight of Mack’s Knowledge Base and 1300+ Understandings/answers. The Concierge will also write interactive text campaigns and work with databases to assure text campaigns are friendly, personalized and drive enrollment and retention. There are many opportunities to practice goal setting and assessment, and any background that the Concierge brings with them will be utilized.

Our excitement about and success with this platform have much to do with the student and staff who monitor texting conversations and jump in as necessary. The Enrollment Service Concierge will train and mentor dozens of students, as well as train faculty and staff.

The Enrollment Service Concierge will virtually interact daily with prospective and current students and their families, as well as staff and student contacts from service areas of the College. There are unlimited opportunities for gaining a wealth of knowledge about the College as well as collaborating with campus partners. The Concierge does not need previous experience in Merrimack’s student information systems, but should be eager to quickly learn and proficiently utilize these web-based tools (i.e. AdmitHub, Slate, and Jenzabar).

Position Responsibilities

• Mack Bot super user: monitor and have text-based conversations, revise and create Understandings/answers, prepare text campaigns, assess performance toward enrollment and retention goals
• Monitor Mack conversations and provide assistance, information and motivation via text
• Provide exceptional customer service through information and facilitating relationships with the institution throughout the admission process – inquiry through matriculation
• Manage texting calendar and AdmitHub platform
• Schedule students and staff for weekly, semester-long shifts
• Lead virtual trainings for students and professional staff, and provide ongoing development and mentoring to student staff
• Other responsibilities as required

Position Description

The Transfer & Bachelor Degree Completion Admission (BDC) Associate will work closely with the Assistant Director of Admission to help prospective students with their application, admission and enrollment at Merrimack College. This role will provide you with experience working with prospective students and families, traveling to local Community Colleges, conducting information sessions, co-managing overall communication with our prospective transfer students, management of the transfer credit system and more!

Position Responsibilities

• Travel to local Community Colleges for Transfer Fairs and Table Visits
• Create and complete Transfer Credit Evaluations (includes making updates as they come in)
• Manage the Transfer Inbox Email
• Conduct Information Sessions for Prospective Families and Students
• Conduct Interviews for Prospective Students
• Attend/Assist in Large Admission Events (Academic Preview Days, Open House, Admitted Student Days)
• Review Applications (Calculate and Evaluate)
• Conduct Transfer Tuesday Meetings with Prospective Transfer Students and Families
• Conduct Phone-A-Thon Campaigns
• Step-in to assist in any Admission related needs

Position Description

The School of Nursing and Health Sciences (SNHS) is currently growing at a rapid pace in both the undergraduate and graduate programs. The SNHS currently offers seven undergraduate programs: Exercise Science, Health Science, Nutritional Sciences, Public Health, Rehabilitation Sciences, Direct Entry MS Athletic Training and Nursing, as well as four graduate programs: Athletic Training, Community Health Education, Exercise and Sport Science, Health and Wellness Management and Nutrition and Human Performance. The SNHS puts a large emphasis on both academic and career advising and has continued to invest in the Center for Advising and Student Support. The goal of the center is to provide students with comprehensive planning and advising to meet their academic and professional aspirations. The center focuses on individual advising to ensure students are gaining the necessary didactic, experiential education, and professional development opportunities to adequately prepare then for their plans after graduation.

The Academic Advising Graduate Fellow will contribute to the program’s goal of supporting the holistic advising needs of the students and center operations. The Academic Advising Fellow will help students determine what major may be the best fit to meet their future career goals, map out semester course loads, operate MyMack, facilitate programming related to academic advising and more. The Academic Advising Fellow will also work closely with the Assistant Dean and Advisor.

Other duties may include helping to maintain records for undergraduate students and adherence to school policies, working with the student organizations, course scheduling, assisting with school retention efforts, helping with undergraduate event planning, and supporting the overall functions of the SNHS.

The Academic Advising Graduate Fellow will receive initial and ongoing training, and access to professional development opportunities. The School of Nursing and Health Sciences faculty and staff work closely and collaboratively.

Position Responsibilities

• Meet with students for one-on-one academic advising, as well as maintain outreach and communication with the students through e-mail and other electronic communication.
• Create and facilitate MyMack training, advising and registration drop-in sessions, academic advising group sessions, and other programming related to the advisement of undergraduate programs and registration
• Maintain reports and data tracking of student progress, student interaction, attendance, and adherence to school academic policies and grades
• Support school retention efforts along with the college-wide retention efforts
• Assist in planning and delivery of workshops and classroom activities as assigned
• Act as a point of communication between the students and college-wide support personnel
• Meet regularly with the Assistant Dean and attend regularly scheduled advising center meetings and monthly School meetings
• Support overall functions of the undergraduate programs, as needed

Position Description

Warrior One Stop Graduate Fellows play an important role in Merrimack’s retention of students and overall student experience. Enthusiasm and willingness to share knowledge of Merrimack is what helps retain bright and talented students. Students feel like they can relate to our fellows, as they are students too, and thats what makes this role so impactful. Not only are they impacting students directly, but also learning what goes on behind the scenes in such an operational area allows them to gain knowledge of how things work, which helps better serve our students.

Position Responsibilities

• Managing all steps pertaining to processing student refunds
• Process all transcript requests
• Posting payments to student accounts
• Assist in answering Warrior One Stop emails and phone calls
• Assist in projects office wide when needed whether that be for financial services, registration, parking or even student employment

Position Description

The Athletics Operations Graduate Fellow will assist in the day-to-day responsibilities of the Athletic Department. The candidate will perform a number of administrative duties, including, but not limited to assisting with event management, team travel, game operations, and facility management. The candidate will emerge from the fellowship with the proper background and experience to be prepared to become a full-time administrator in collegiate athletics.

Position Responsibilities

• Assist with practice and game scheduling for varsity, club and intramural teams
• Help coordinate travel arrangements for varsity, club and intramural teams
• Recruit, hire, and train student workers for game day responsibilities
• Act as game manager for various athletic events
• Help ensure all athletic buildings, fields and arenas are well-maintained
• Conduct inventory checks of all game operations equipment
• Be a liaison for visiting teams, officials and fans at home events

Position Description

The office of Intercultural Initiatives (II) is seeking a Graduate Fellow to provide support, leadership and guidance regarding the promotion of diversity, equity, and inclusion efforts on campus. Working in the Office of Intercultural Initiatives and reporting to the Assistant Dean of Student Affairs & Unity House, the Intercultural Fellow will provide both administrative and programmatic support for multiple DEI student-focused initiatives using a variety of program management, project management, communication, data management, and organizational skills. The Unity house provides programming and peer support services to traditionally under-represented populations at Merrimack College which is focused on the further advancement of a school-wide culture that welcomes and celebrates all students. We are looking for a vibrant advocate for social justice who also wants to participate in the continued development of this division at Merrimack College. This position requires a state date one week prior to the official start date of the program.

Position Responsibilities

• Participate in events held or sponsored by the Office of Intercultural Initiatives or Unity House
• Perform general office managerial tasks, support the front area, respond to inquiries from members of the college community, and management and upkeep of Unity House facilities
• Co-advise the Unity House Student Council through provision of support and guidance for events, leadership development, supervision, training schedules of student workers, and assisting with oversight of weekly meetings, and other initiatives
• Work closely with the SGA Diversity Committee through providing support and guidance, attend weekly meetings and other initiatives
• Support the needs of our SGA-recognized affinity student organizations including budget maintenance, space booking and programming
• Act as liaison between MI, Unity House, and affinity student groups and offices on campus
• Assist with the use of Student Engagement Software (CampusLabs), creating and managing diversity related events of MI, Unity House and affinity student groups
• Collaborate with the other offices including but not limited to; Office of Student Involvement, Residence Life, International Student Support, Wellness Education, and Community Standards
• Coordinate and support programming efforts across campus and assess efforts
• Design advertising, marketing, and communication for MI and Unity House programming and projects, including maintaining brand standard by updating and maintaining the Unity House Social Media and Canva accounts
• Develop, implement and maintain programming, training, and education for students and campus partners.
• Provide database management and record keeping support
• Oversee the International Student Mentorship program
• Advise a caseload of students, especially those on academic probation, or students with cultural adjustment concerns
• Participate in all aspects of International Students Orientation (Fall and Spring), including benchmarking, planning, session design, execution, and assessment
• Assist with preparing reports on international student data
• Assist the International Student Support Staff with academic success initiatives

Position Description

The Program Coordinator for ITEC will oversee the retention program which includes supervision of peer mentors and peer tutors, planning and execution of social engagement opportunities, support of a classroom project and assessment of the program. This person will develop relationships with and serve as a support for first year students majoring in engineering and computer science. They will assess the academic support and social-emotional support needs of the cohort and plan events to support students facing challenges.

Position Responsibilities

• Supervise iTEC peer mentors – a group of 4-6 graduate and undergraduate students who lead small classroom groups in the “Intro to Engineering” course
• Supervise the lead peer tutor who coordinates tutoring for students living in the ITEC Living Learning Community
• Coordinate social engagement opportunities with peer mentors and resident assistants – ensuring a calendar of events is planned and offered to students living in the LLC, commuting or living in other residence halls
• Assist with the creation and implementation of assessment tools
• Create and publish content for social media and technology displays to promote the ITEC program

Position Description

The Clubs & Organizations Graduate Fellow is critical in supporting the activities of the Clubs & Organizations and Fraternity & Sorority Life at Merrimack College as well as the events and programs within the Office of Student Involvement. This position involves handling administrative tasks, event coordination, and supporting student organizations alongside the Clubs & Organizations Coordinator. They will assist with event management, recruitment, group dynamics, workshops, and training initiatives. This position will contribute to the success of leadership and programming initiatives within student organizations and recreational programs, and will support programs planned by the Office of Student Involvement.

Position Responsibilities

• Assist the Coordinator of Clubs and Organizations with semesterly trainings, workshops and events to support Clubs and Organizations as well as Fraternity & Sorority Life
• Hold office hours each week for Club & Organization student leaders to discuss progress made on event planning, any upcoming events, and ideas for future events
• Assist in maintaining databases, rosters, and paperwork related to clubs and organizations
• Collaborate with the Coordinator of Student Clubs & Organizations in planning and executing the Fall and Spring Involvement Fairs
• Assist in managing the Clubs & Organizations and Fraternity & Sorority Life social media accounts
• Assist with budget and fundraising management keeping financial paperwork current and correct, including deposits, reimbursements, and budget requests
• Manage logistics for off-campus events: reserving transportation (school-owned vans or public transportation- school bus), contacting the venue to book a room or party event
• Provide onsite management and support for events which include some evenings and weekends
• Work all Office of Student Involvement large-scale events: Block Party, Macktoberfest, Pumpkin Palooza, Light and Hope, 100 Days, Merrimack Royalty, Spring Concert, and some events through our Weeks of Welcome and Spring Weekend.
• Coordinate and facilitate programming efforts such as but not limited to Community Coffee, Trivia Nights, Lunch & Learns, and Scavenger Hunts
• Responsible for the co-coordination with other Office of Student Involvement Graduate Fellows the execution of the Cram Jam, Merrimack Royalty, and Easter Egg Hunt events
• Collaborate with other offices including but not limited to; Residence Life, International Student Support, Campus Ministry, Wellness Education, Community Standards, and more on programming efforts
• Update and maintain Office of Student Involvement Social Media channels and departmental email accounts
• Participate as a member of the Student Affairs division in campus wide events such as commencement, orientation, move-in, and other campus-wide events throughout the year
• Complete day-to-day office and event-related tasks and special projects as assigned
• Support multicultural initiatives within the Office and in collaboration with Intercultural Initiatives
• Other duties as assigned

Position Description

The O’Brien Center for Career Development (OCCD) serves Merrimack students across all majors and years by helping all students develop professionally and identify a career path that is exciting, rewarding, inspiring — or all of the above. All individuals within the OCCD work closely with colleagues and faculty, in conjunction with employers and students in efforts to promote the professional development of all Merrimack students.

The Marketing & Student Outreach Fellow in the O’Brien Center for Career Development (OCCD) will serve as an expert for a component of the O’Brien Center’s marketing campaign. Depending on the skills and experience. The Fellow will work closely with the leadership of the O’Brien Center to support signature program and event initiatives.

Position Responsibilities

• Collaborate with team on how to best market and promote OCCD services to the student body functioning in various learning environments that will promote internships and first-job opportunities for our students
• With direction from Assistant Director of Marketing & Student Outreach, oversee strategic component of OCCD marketing campaign based on relevant skills and needs of the team – potential focus areas include graphic design, social media management, data analytics, and print or digital marketing campaigns
• Foster relationships with campus partners, such as Residence Life and the Office of Student Involvement to spread awareness of OCCD and assist in professional development for the larger Merrimack community
• Understand the offerings and resources available from OCCD to promote to students, campus staff and faculty, employer partners, and guests to support incoming traffic
• Collaborate with Career Connections team on potential areas for student engagement in the form of networking and panel events, career fairs, and more
• Support workshops and other career education opportunities as they arise throughout the year – an interest in presenting workshops is ideal
• Assist with managing the OCCD email and phone inboxes as needed
• Provide updates and suggestions to the OCCD leadership team to promote positive outcomes
• May have ability to supervise student staff depending on interest and staffing

Position Description

The School of Arts and Sciences works closely with the Academic Success Center on retention efforts, including: a) advising undeclared students in the Discover Program, b) major & career exploration/academic coaching, c) working with campus organizations to promote programs & support to students, d) working with the retention efforts on outreach to at-risk students. Every year, approximately 130 first-year students are Undeclared majors. If counted as a major, undeclared would be one of the largest majors in the first-year class. Undeclared students experience anxiety about not having a major and often doubt whether they should be in college. Academic advising is a major tool for retention of undeclared students. Discover students are often confused about major offerings and the trajectory of the college career and beyond. They need specialized guidance toward areas of academic interest, careers, professional development, and how one discovers a major that is the right fit. They require individually focused advising on possible majors and minors. Advising with the Discover Team enables students to meet with their assigned Discover academic advisors with a preliminary schedule already filled out, thus creating time for deeper conversations. Throughout the year, this retention specialist would also work closely with the supervisor on the Proactive Case Management on identifying Arts and Science students at risk of dropping out of college or transferring and then reach out to them on an individual basis.

Estimated percentage of work that involves in-person contact with students: 85%

Position Responsibilities

• One-on-one advising with Discover students in the fall and spring terms, under the supervision of the Assistant Dean of Arts and Sciences. This includes academic advising training. Graduate Fellows must have excellent communication and organizational skills and be familiar with Core Requirements, as well as all school’s major requirements
• Organizing and hosting welcome and information sessions for undeclared SLA students, including a large session for all Discover students early in the Fall term, Open Houses, & study sessions during midterms and finals in both semesters
• Coordinating advising sessions and student folders with Assistant Dean of School of Arts and Sciences, SAS/Discover Advisor, and appropriate Academic Success Advisor; working closely with the Assistant Dean of SAS and the SAS/Discover Advisor on all aspects of student retention including individual outreach to at-risk students
• Collaborating with the O’Brien Center for Student Success, Honors Program, Compass Program, Phoenix Program, Austin Scholars, and advising specialists from the other schools
• Conducting regular check-ins via email and scheduled meetings with assigned Discover students
• Participate in on-campus groups such as Merrimack’s Professional Advising Committee and retention team with regards to campus programming and student support
• Opportunity to create programs for support of Discover students
• Serve as a Student Success Coach in conjunction with the Academic Success Center (ASC)
• Willing to share and help implement ideas to enhance the Discover Program

Position Description

The Accessibility Services Graduate Fellow will work closely with Accessibility Services staff, the Academic Success Center staff, and the college community. Over the course of a year-long experience, the Accessibility Services Graduate Fellow will gain an understanding of college disability services and be involved in the process of accommodations from the initial stage of “Requesting for Services” through ongoing student support. The Accessibility Services Graduate Fellow will collaborate on projects that are of interest to the Graduate Fellow and that benefit the Office.

Over the year, the Accessibility Services Graduate Fellow will be responsible for learning the process for outreach to students, faculty and staff on behalf of the general office workflow and our Testing Center as well as maintaining a caseload of students as an Academic Success Coach. Throughout the year, the Fellow will gain a basic understanding of the FERPA and ADA laws that govern college-level accommodations and communication with students and families. The Fellow will begin to have a deeper understanding and working knowledge of the ADA and other legislation to interpret how accommodations are translated into the college environment. Should there be any special career interests for the Fellow, there will be opportunities to work with the supervisor on exploring these goals, such as gaining supervisory experience, specialized groups/programs, and/or participation in other accommodation areas/trainings/presentations.

Position Responsibilities

• Front desk coverage to support with drop-in questions from students and faculty and to assist with the Testing Center
• Advise/coach students who are registered with the Accessibility Services Office
• Maintain the Testing Center process including: working with students and faculty, and maintaining tracking
• Responsible for the office email triage process and email responses
• Administrative tasks that include updating and maintaining the Accessibility Services student roster and student follow-up/outreach (including student newsletter)
• Collaborate with the staff on projects that are of interest to the Graduate Fellow, including co-facilitating workshops, developing student groups, or other retention initiatives
• Collaborate with the staff with formatting alternate texts, training students on the use of assistive technology, and hiring peer notetakers
• Attend meetings with the team of Accessibility Services staff
• Participate in Open Houses, Accepted Student Days, and Orientation events
• Attend New England AHEAD & other disability-related training programs

Position Description

Interested in student advising, support and development – this forward facing position will allow you to interact with students in a busy and challenging academic support office. A science or engineering background is not necessary – a willingness to mentor and support students is!

The Program Coordinator will work on with the Advising team on recruitment and retention initiatives in the School of Science & Engineering, working collaboratively with the Dean’s office, and various academic department faculty and staff. The coordinator will provide pre-advising information to first-year and sophomore students. This additional layer of communication and support for underclassmen is designed to maximize the student-faculty advisor relationship and is aimed at guiding students to make timely and informed decisions about course selection and registration. The coordinator will also be a part of the College’s Retention Intervention Team, and may represent the School at various Open Houses and Accepted Student Days.

Position Responsibilities

• Assist with programming, communication, and outreach through social media and group activities for first year students.
• Develop and deliver group pre-advising sessions in advance of Fall and Spring semester advising time.
• Assist with follow up for students who do not register to assist the registration process and enhance retention, with a focus on first year students.
• Refer and guide students to academic departments or other campus resources based on their needs and their desired program of study, and encourage student motivation and success
• Create and publish content for social media and technology displays to promote the School of S&E.

Position Description

The Graduate Assistant Coach is responsible for assisting with all phases of an NCAA Division I program including recruiting, retention, player training and development and other duties as assigned by the Head Coach.

Position Responsibilities

• Assists in identifying and recruiting prospective student-athletes
• Responsible for practice preparation and setup of game day field
• Assists with the organization of team meals
• Utilizes ARMS software system
• Attends regularly scheduled department meetings
• Responsible for the care and maintenance of sport equipment
• Maintains a professional relationship with student-athletes, colleagues and administrators
• Willingness to accept other duties for the program as assigned

Position Description

The Graduate Assistant Coach is responsible for assisting with all phases of an NCAA Division I program including recruiting, retention, player training and development and other duties as assigned by the Head Coach.

Position Responsibilities

• Assists in identifying and recruiting prospective student-athletes
• Responsible for practice preparation and setup of game day field
• Assists with the organization of team meals
• Utilizes ARMS software system
• Attends regularly scheduled department meetings
• Responsible for the care and maintenance of sport equipment
• Maintains a professional relationship with student-athletes, colleagues and administrators
• Willingness to accept other duties for the program as assigned

Position Description

The Graduate Assistant Coach is responsible for assisting with all phases of an NCAA Division I program including recruiting, retention, player training and development and other duties as assigned by the Head Coach.

Position Responsibilities

• Assists in identifying and recruiting prospective student-athletes
• Responsible for practice preparation and setup of game day field
• Assists with the organization of team meals
• Utilizes ARMS software system
• Attends regularly scheduled department meetings
• Responsible for the care and maintenance of sport equipment
• Maintains a professional relationship with student-athletes, colleagues and administrators
• Willingness to accept other duties for the program as assigned

Position Description

The Career Advising Fellow in the School of Engineering & Computational Sciences will support career development for undergraduate students including advising, success coaching, workshops, events, and activities. The fellow will support first and second year students as they begin the career development journey. The fellow will teach a variety of career development workshops, assist with classes full time staff are teaching, and support any signature program and event initiatives. Additionally, the fellow will provide success coaching to students struggling academically.

Position Responsibilities

• Serve as a career advisor for first year students in School of Engineering & Computational Sciences; facilitate individual and small group advising appointments incorporating self, major and career exploration, and triaging to a professional career advisor when necessary. Utilize career assessment tools including software and online resources to help students gain insight to their values, interests, personality, and strengths. Support Merrimack’s campus-wide holistic advising by providing outreach and support to students, attending professional development trainings, and tracking student engagement.
• Manage weekly career drop-in hours and assist students of all class years with: resume and cover letter reviews, networking and LinkedIn help, internship and co-op questions, interview preparation, job search strategies, and other career-related needs
• Lead and teach a variety of Career Workshops that are requested by faculty or tied to a larger course/program. Topics include but are not limited to: resume writing, cover letter development, searching for a job or internship, personal branding. Support professional staff with developing course materials, updating fliers, promoting events, managing workshop logistics, and updating student focused branded materials
• Outreach, support and provide academic coaching to a caseload of students who are struggling academically. Help students succeed, both academically and socially, with their courses and at the college. Caseload is based on faculty recommendations as well as mid term grade reports.
• Support initiatives related to the First Year Experience program or career development courses, which may include classroom visits or presentations, small group advising, and outreach to instructors and mentors
• Work closely with the full-time advisors to support programming initiatives including (but not limited to): Professional Development Retreats, Skills Development Series, and Career Series Presentations
• Participate in departmental and staff meetings, activities and events as appropriate/as schedule allows.
• Other responsibilities as assigned; ability for the fellow to self-direct special initiatives and programs based on individual interests and professional goals